Celebrate the Coronation of His Majesty King Charles III News. We will named addressee (or authorised to receive it for the addressee) you may transmission in error please contact the sender, and delete the message. you left your bin out in the correct place on the correct day by 6am. Information Team. For more information about your data protection rights please see the Suspected food poisoningPoor hygiene practicesA problem with a food product, Dangerous structureFly-postingPlanning breach, Benefit fraudCouncil tax change of addressHousing benefit and council tax support change in circumstances formCouncil tax landlords tenancy informationCancel your council tax single occupancy discountNational Non Domestic Rates occupation formNational Non Domestic Rates vacation form. If you need to log an emergency repair to a council property, please call 0800 011 3241. . 2 metres (6 foot 6 inches) - read about vehicles allowed. Current customers may request an additional container(s) at a cost which is a pro-rata amount up to their next renewal of their current service. And don't forget,if youre out and about and spot something, dont ignore it report it! Your information will be retained along with Missed bin collections data - cais Rhyddid Gwybodaeth i Ashford Borough If you havent already, make sure you renew your subscription by making a payment as soon as possible to ensure your collections continue. View our website tutorial videos to see how you can complete simple tasks on our website. processing is being conducted relying upon the legal obligation placed telephone: 0800 183 84 84. not share your information with any third parties unless we are required Contact us - get in touch with Ashfield District Council - Ashfield The lid of the container must be fully closed when presented. For handy tips and advice, download our Garden Waste Leaflet 2015 [pdf] 2MB. Please check that this is set up and the bank has all your contact information before trying to pay online or coming into the council offices to pay. WhatDoTheyKnow also publishes and archives requests and responses, building a massive archive of information. intended for the named addressee(s) only and may contain marked material When you subscribe to the service, we collect information about you to allow us to provide the service and to allow us to contact you in relation to the renewal of your subscription. If your bin has been missed but your neighbours has been collected, please report it. If your bins arent collected on your collection day this week, when safe to do so please take your bin back in, and present again on your next refuse collection date (w/c 26 December). Sustainable Christmas - Christmas Food Waste, Customer Service, IT and Digital Strategy - Strand 5, Customer Service, IT and Digital Strategy - Strand 4, Customer Service, IT and Digital Strategy - Strand 3, Customer Service, IT and Digital Strategy - Strand 2, View our website tutorial videos to see how you can complete simple tasks on our website, Street Cleansing, graffiti, Vandalismor Litter, Housing benefit and council tax support change in circumstances form, Council tax landlords tenancy information, Cancel your council tax single occupancy discount, National Non Domestic Rates occupation form, National Non Domestic Rates vacation form, report a road or travel issue directly toKCC, Roads, Pavements, potholes and cycle paths, Report environmental issues (e.g. You will also be able to report stolen bins online in the near future. Households that wish to have their garden waste collected after the 4 April 2021 will need to subscribe to the service and pay an annual fee of 42. Did you know you can view and comment on planning applications on our website? Download Its a convenient way to report any concerns directly to us. You can book a maximum of 2 collections at one time (8 items @ 54.00). The council or contractor has the authority to apply stickers to garden waste containers to identify issues or to provide education on items appropriate to recycle. From the next renewal the full renewal amount will be applied. It is the customers responsibility to safely store the containers on their property between collections and to position the containers so as to avoid nuisance or obstruction when putting them out for collection. Precautions have been taken to ensure that this is a virus free message On the day bookings are available. We'll remove your brown - or black-lid bin after you cancel the collection with us. your request for 4yrs. Garden waste containers not presented by 6.00am on the day of collection cannot be reported as missed and will not be considered a missed collection. County Council, Room 2.87, Sessions House, County Hall, Maidstone. personal information collected during the process of making an information This complaint form should be used to complain about the Council and the service they have provided in dealing with you as a customer. Bins should be on the edge of your property nearest the road by 6am on collection day. The council reserves the right to vary these terms and conditions at any time without agreement with the customer. Book a bulky or electrical item collection. request, please find attached our response. Renewal notification is provided to the customer which identifies if there is a change to the payment amount. Skip to main content. Report missed bin collections Make payments online (e.g. Bins, Littering and the Environment - Bins - Swale The first collection of garden waste will commence no earlier than seven working days or on your next scheduled collection date whichever is soonest. but recipients are responsible for carrying out their own checks. services through our wholly owned subsidiary An account will keep many of your dealings with the council in one secure place, which will save you time the next time you contact our customer service team. We apologise for any inconvenience caused and thank you for your understanding and patience. 1XQ. 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Toggle navigation. Garden waste containers are provided for the use of the customer but remain the property of Ashford Borough Council. If you're struggling to use the form please get in touch using the contact details on this page. What should you do if you are a business? Report missed bin collections Make payments online (e.g. We will collect large household items such as: furniture, white goods and electrical appliances. (05798215). processing is being conducted relying upon the legal obligation placed What should you do if you are a business? Kent County Council (KCC) maintain roads and travel in Kent. Ashford Borough Council is the data controller for any personal information you provide in this form. Unless you are the or permitted to do so by law. Gardenwaste collectionsare fortnightly (except at Christmas and New Year). Bin collection calendar; What goes in this bin? Report a missed collection - Stockton-on-Tees Borough Council Find your nearest Household Waste Recycling Centre. Report a missed bin collection - Reading Borough Council Customers will not be compensated for a missed collection, No refunds will be provided in the event that collections cannot be carried out for reasons beyond the councils control, e.g. [3]https://www.ashford.gov.uk/transparency/ 267K [2]www.ashford.gov.uk or contact the Data Protection Officer at, The Data [3]https://www.ashford.gov.uk/transparency/ 267K View as HTML, Dear Lauren Smithson, Thank you for your recent Freedom of Information You should only report a missed collection after 4.30pm on the day of collection. For collections due the rest of the week please present your bins as normal, as crews will be working hard to make the rounds in the hope of being able to collect. Garden waste includes grass cuttings, flowers, small tree branches (less than 10 centimetres in diameter), loose leaves, shrubs and hedge trimmings. If your request relates to any of the above KCC matters but you Report or check a refuse or recycling problem - Dartford Borough Council Report a missed bin, bin not emptied | Rochdale Borough Council It won't be considered a 'missed bin' unless all of these apply. This means you will renew your service annually exactly one year from the date of joining. Sharing the best of our borough. . ashfordcouncil (@AshfordCouncil) / Twitter White goods are collected separately to your other large items. We will Well arrange for it to be emptied as soon as possible. ME14 Penalty Charge Notice - How to Appeal section, General refuse and recycling service reporting form, https://www.ashford.gov.uk/transparency/information-rights/privacy. Refuse collection operations costs and missed bins, Data Protection Impact Assessment - council tax, Communications & Information relating to an Event. Order new or replacement bins. Reports for a missed collection made after 48 hours will not be serviced until the next scheduled collection day. Precautions have been taken to ensure that this is a virus free message The council has authority to apply stickers to garden waste containers to promote the use of the service. Unauthorised use, Ashford TN23 1PL. Report a missed bin collection - GOV.UK Bin Collections - a Freedom of Information request to Ashford Borough To report your missed bin: You'll need to wait until after 5pm on your collection day as this is the time when we update the missed streets list every collection day. Ashford Household Waste Recycling Centre Address Cobbs Wood Industrial Estate Brunswick Road Ashford TN23 1EL Opening hours Monday to Saturday: 8am to 4:30pm Sunday and bank holidays: 9am to. Collection days, missed bins, garden waste, trade waste. If weve missed your bin for collection let us know. you are reporting a missed bin within 2 working days of the original collection day. Residents in Northampton Borough can now renew or sign up to the garden waste collection service for 2021-2022 subscription period. Did you know you can view and comment on planning applications on our website? We aim to collect any legitimately missed bin within 24 hours of receipt of the report. Your data may be shared with other departments upon the council by either the Freedom of Information or Environmental This does not affect your statutory rights. There are plenty of ways you can make the most of the new gardenwaste service. ---------------------------- This e-mail , including any attachments, is The annual cost of the service is published on Ashford Borough Councils website. Data Protection - Ashford Borough Council is the data controller for any fly-tipping, abandoned vehicles,dog fouling, etc. We are experiencing some delays in the delivery of brown bins at the moment due to the manufacturer beingimpacted by COVID-19. View as HTML, Dear Lauren Smithson, Thank you for your recent Freedom of Information UNFRAMED, Ashford's first Mural Festival comes to an end but art trail to stay in situ News. You can let us know about missed bin in these ways. request, please find attached our response.
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