We can help with both the service issues and the exposed cable. Gig Speed Network. Greater Nashville Area, TN. I have had the same issue myself, I have been told so many different stories, My entire neighborhood has comcast and i called almost 2 months ago and no-one has called me back or even been to my house to look at anything. Download construction standards to get started. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. I got past the computer by saying i wanted new service, they connected me with sales, who kicked me to the tech department, on hold now supposedly being connected with engineering. Let's get started by having you send us a direct message so we can help. I had the first tech visit in December who said he would submit a ticket to the construction division to have them install the tap at my new construction house and they would contact me in 7-10 days to reschedule installation. If you ever find the secret sauce please share with me. 0000003459 00000 n xref Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours. If anyone with xfinity is reading this please help! It "didn't understand" so it said to hit zero to talk to a rep. Did just that. Did you make sure to scroll all the way up? I would really appreciate any input. Either they emailed me first or I had to go through multiple people searching by job title in the global address book in Outlook. You can also make a payment or pick up and exchange equipment Photos Hours Mon: 10:30am - 5pm Tue: 10:30am - 5pm Wed: 10:30am - 5pm Thu: 10:30am - 5pm I have had this identical scenario happen 4 times now. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. I have been trying to get service for over a month now. I've been told on a couple of occasions that they were "escalating" my ticket and still nothing. Is there a way to contact Comcast construction Division directly? %PDF-1.5 % To Whom It May Concern, Our new office location is We need to have our own D-Marc in our building since our neighbor is not willing to share the D-Marc with us. I was also told the monthly rates increased so the contracted rate I had signed up for back in December is no longer available. Property Development - Comcast Business Comcast: someone below provded me with this number.. 1-800-XFINITY Edit: ok this is the only number to get through it appears. Did you make sure to scroll all the way up? To do so, click on the chat icon located at the top right of this forums page. 0000107620 00000 n Edit: What I really need is someone who can give me a cost estimate on relocation of said lines. It's an absolute joke how terrible Comast service is. A high-speed, high-performance network designed for business Business owners need a network they can rely on to get them through the day. Anyone have a contact number for the Comcast field service department We'll be there to help. Thank you so much for reaching out to us here on our Community Forums platform. We will visit your site to determine installation readiness and discuss workplans and timelines, including any needed construction. Sounds just like what I'm dealing with. Is there any way to contact construction division directly because I am tired of being told misinformation by customer service. Let your business or community stand tall with a custom network infrastructure. It's an absolute joke how terrible Comast service is. I told them get me connected then we'll wory about pricing at this point. Anyone know how to contact construction division directly? : Comcast and our Primary Managers can register their mobile number in My Account to stay notified of network construction affecting your business. 0000004361 00000 n New Kensington, PA 15068. That tech put in an order for Comcast Construction to come out and drop the new cable, which was supposed to happen yesterday (August 28) between 8 am and 8 pm. 0000203341 00000 n .it isn't easy to contact them even when part of your job directly deals with them. 0000003610 00000 n Carroll County Department of Public Works Road and Utilities Construction Project Schedule for the Week of January 10, 2022; . We can help with both the service issues and the exposed cable. How do you not have internal numbers to contact another internal department? A community that reflects your values and inspires others to make a positive impact. @Ianannak Thats more than we have had, its been almost 2 months now and no one has even called us back or anything. CONSTRUCTION MEETING MINUTES DATE: APRIL 3, 2023 . Its so ridiculous. Please send me a direct message with your first and last name, along with yourcompleteservice address toXfinity Support. I would like to see what we can do for you. You can visit the, We recommend restarting your gateway once service has been restored. How do you not have internal numbers to contact another internal department? Whether your project is big or small, our powerful, robust network gives property owners, developers, and building managers the reliable connectivity their clients and tenants need. If nothing else I need to know how to get out of my contract. Privacy Policy. Reliably fast Internet on our Gig-speed network, Ongoing support for property staff and residents, Fast Internet with the bandwidth to handle all their devices, WiFi available with all Business Internet tiers, Additional solutions for cybersecurity, TV, Phone, and more, Optimal enterprise cloud infrastructure solutions. I want to look further into this and get you some answers, we thank you for your interest in our services! You can still watch on the Xfinity Stream app while connected to a mobile network. I will be here if you continue to experience difficulty. Yeah sounds like similar situation. 198 41 We can't cut our grass without moving the cable. Not available in all areas. However I haven't received the cal 0000003912 00000 n Read Now, Vice President, Procurement, Comcast NBCUniversal. Our team is here to help. Hey there, @user_a0f167. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. My cable has to be run in the air. The best communities have most conversations happening in the public boards. Is there a way to contact Comcast construction Division directly? 0000005177 00000 n To do so, click on the chat icon located at the top right of this forums page. 138.8 mi Popular Brands in Reading. We have a new possible project in NM and have had NO luck with the business/customer support numbers. Comcast Service Center - MapQuest Worst part is Comcast is the only thing available where we are. I have had this identical scenario happen 4 times now. Contact Us | Comcast Business NEW CUSTOMERS EXISTING CUSTOMERS Let us help you find what you're looking for Ethernet Questions & ordering: (866) 429-0152 Customer support & care: (800) 741-4141 Business VoiceEdge Questions & ordering: (866) 429-2321 Customer support & care: (800) 741-4141 PRI Trunks Questions & ordering: (866) 524-7482 It's available on all devices and facilitates auto-texting to clients, supporting sustained customer . We had our electrician install conduits between the poles. 0000003156 00000 n This is a month in the making and been told over and over they can't even get in contact with the construction department within Comcast to send someone out. 0000004309 00000 n 0000003309 00000 n 0000008766 00000 n How do you get service?! Nice lady gave me the number for this department 1-800-515-7272 where they immediately created a request ticket for the construction dept to contact me within 48 hours. At this point, we may just switch over to verizon as it might be just the easier solution assuming they will be responsive. We'll be there to help. Greetings, @l8867vette!
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