Our guide to tax-free shopping tells you how to save! Please note there are no VAT charges for travel on our passenger service. Custom Office Detailed Information - European Commission Present on the Cte d'Opale coast, we offer you optimal solutions to meet your Brexit-related needs. Join My Eurotunnel to experience a whole new world of benefits. Youll then take your documents to the front office and be directed to wait in your vehicle while the paperwork is processed. Customs Agent (RDE) on the French Eurotunnel terminal 6Go to the formalities building to report your arrival SGS partners with the Calais Truckstop - SGS e-Customs Calais bureau. Our reservation system uses the dimensions of your vehicle to book your space on the shuttle. You can also buy some electronic items such as headphones or tablets. Cookers and fires are not permitted on-site. Our team of clerks is made up of health and veterinary experts and is able to manage all types of goods, live animals, food products, plants etc. and therefore provides CHED A, CHED D, CHED P and CHED PP. It is also used by HMRC. You can change your cookie settings at any time. If you are locked out of your booking due to too many incorrect password attempts you can request another copy of your booking confirmation email (which includes your booking password). For both inbound and outbound movements, youll need to present a CITES permit for each consignment. Passenger Cars and Motorhomes cannot travel on our freight ferry services. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. "One of our . Once each truck arrives at the Eurotunnel terminal, it enters a Pit-Stop, which Eurotunnel say is an essential step for the 5,000 trucks transported every day on board Le Shuttle Freight. This document can therefore be referred to for not only your travel arrangements, but can also be presented in order to make a claim such as expenses, etc. Eurotunnel Freight Update - Crossing the Border with ATA Carnet Magyarorszg Unused bookings made with the below ticket types can be cancelled online (excluding bookings made with vouchers, or with pets or insurance): For all other bookings please submit a cancellation request. Polska Deutschland You can use our customs service within our Calais Terminal to validate tax refund forms if purchases have been made in other EU countries. Please enable Strictly Necessary Cookies first so that we can save your preferences! Legal Notice. All other countries: +33 (0) 321 00 20 61, From the UK: +44 (0) 3457 35 35 35 If you need to use an inland border facility and are coming to Kent from elsewhere, you should get ready before arriving in Kent. Sanitary taxes are also paid on behalf of the principal when necessary and requested by our Principal. This includes your details, amount paid and payment method (card details limited to last four digits). Lithuania A popular ski destination in the Alps, you can also indulge in a little (or a lot of) shopping here. Srbija If drivers are required to follow the orange itinerary to the Centre Douane SIVEP, our Eurotunnel Border Service team will be available to assist your drivers, facilitate inspections and be the link between the authorities and customs agents (RDE). ASA has the quality of 'interested in the load' conferred by the mandate and is therefore able to establish DSCE (CHED) from a Health Certificate (EHC). Language links are at the top of the page across from the title. Customs clerk in Calais and declaring export, import, transit - ASALinks See our ticket terms and conditions for more information. Additional facilities are offered on a site-by-site basis as outlined in each site-specific section. The goods must be taken to an inland border facility directly and must arrive in the same condition as the goods were at the time of importation. This is in addition to existing commercial operations already provided at these sites. Registered in England: Company number 04838153. 2023 Eurotunnel Le Shuttle. You have accepted additional cookies. Currently, the best option for receiving your refund, is by presenting your credit card when making a purchase in a store. All rights reserved. We are unable to change the direction of a confirmed booking, however if you can make a new booking with the correct travel details and advise us of both reference numbers we will cancel the original incorrect booking for refund. Cit Europeshopping mall, Carrefour Hypermarket and the Chanel Outlet store are located just a 5-minute drive from our Calais Terminal, offering you a quick way to shop. Securing Vehicles & Cargo on Ferries Guide, Vehicle Types On Ferries & Eurotunnel Freight Guide, Port Pass Generator - GMR, PBN, Envelope, Portbase, Declare your ATA carnet at the Pit stop if not already confirmed via your Border Pass, Present it at the Customs booth located just after check-in where it will be stamped. Merci de partager ! European Motor Breakdown Cover If you lock your account/booking due to too many failed password attempts, please wait at least 4hrs before trying again, or reset your password. During all these stages, the designated ASA clerk ensures that the control and inspection formalities are carried out under the appropriate conditions and as smoothly as possible. Calais is the closest and most convenient destination for tax-free shopping, only 35 minutes from Folkestone with Eurotunnel. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Mr. Tim Amarab, Mrs. Maeva Dauchel, Mrs. Julie Duvivier, Mr. Adam Fedaoui, Mrs. Sandy Pecriaux and finally Mr. Alexandre Sarot Clerk. Getting an electronic refund via your credit card means you will be refunded in the currency of your card or bank account. Your booking/API password is included in your booking confirmation email sent to you when the booking was made, and is located about half way down with your booking reference number under the heading "Need to change something". Custom Office Detailed Information - European Commission . There is some limited government-provided Office of Destination capacity at the offices of Dover Western Docks and Stop 24 for those who need to use an inland border facility. Calais Truckstop is conveniently located just off the A16 which is the perfect location to serve trucks travelling to Calais/Dunkirk from Paris or from the east. +33 (0)3.21.96.55.03. calais@asalinks.eu. Freightlink is a registered trademark. It will take only 2 minutes to fill in. Centre Douane SIVEP - Coquelles - Eurotunnel Le Shuttle Freight As a result of the Sangatte Protocol signed between France and the UK in 1991, juxtaposed controls have been established. Once this is complete, youll receive either an approval and exit receipt to move off site, or a non approval where you will follow a separate process. This charge will be the difference between the price you paid for the original booking and the price applicable to the new booking unless the amendment does not change the vehicle (including height), any accessories and date and time slot of your original booking. If your request is urgent, please contact the service helpdesk (+32)2 29 58181. The terminal consists of ten island platforms, with four overbridges connecting each platform to the autoroute. You can use the PABLO kiosks in our Calais Terminal to validate your tax refund forms if purchases have been made in France. When shopping in France, the easiest way to validate your tax refund form is to scan its barcode at a self-serving electronic kiosk, also called a PABLO kiosk. Make sure you leave sufficient time when planning your journey. Your shareholder personal reference will be emailed back to you. All sites will provide water, toilets, and handwashing facilities. On arrival in Calais, depending on the type of cargo they are carrying, lorries will follow either the green route (onto A16 motorway) or the orange route - to the Customs Centre (Center Douane . Eurotunnel Calais Terminal - Wikipedia Find out about the Energy Bills Support Scheme, Import, export and customs for businesses, Before you go to an inland border facility, Locations of inland border facilities (listed North to South), Tell HMRC that youre going to be attending an inland border facility, What to expect when visiting an inland border facility, nationalarchives.gov.uk/doc/open-government-licence/version/3, Check how busy an inland border facility is, Book in to attend an inland border facility, check if you need to report for an inspection, start a Common Transit Convention movement out of Great Britain (England, Scotland and Wales), tell HMRC in advance that youre attending an inland border facility, check if there are any delays at an inland border facility, end transit movement (office of destination), start transit movement (office of departure), under the Common Transit Convention and youre not using the services of an, into the country under the Common Transit Convention and youve been instructed to report to a site for those goods to be checked, excluding live animals, covered by the Convention on International Trade in Endangered Species of Wild Fauna and Flora (, are travelling in and out of the UK by other ports, are using the services of an Authorised Consignor or Consignee (, are using other (non-Common Transit Convention) import or export procedures to move your goods in or out of the UK.
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