Sign Up for Our Monthly Cruise Newsletter. IMPORTANT NOTICE: Were taking steps to respond to a ransomware attack. Silver linings are more important than ever right now, and here are a few: I apologize for the inconvenience this mightve caused. No longer were they looking to fill unused cabins, but rather reserving clusters of cabins on their ships for special groups they were hosting. Henry Lewis has a wide variety of experience in thetravel and tourism industry. It was hard to imagine that things could get much worse between Boston's famously feuding Lewis brothers after Alan donated his multimillion dollar stake in a luxury cruise ship to a Boston. Why are travel refunds taking so long now? Thank you again for your ongoing loyalty to Vantage. Their tours aim to offer group adventures designed to bring their clients one of a kind cultural experiences. How to win your consumer dispute using the Elliott Method. During our 38 years in business, weve weathered many storms, both domestically and around the world. Vantage Deluxe World Travel 1.5 68 reviews #178 of 254 Tours & Activities in Boston Multi-day Tours Walking Tours Private Tours Rail Tours Bus Tours Open now 9:00 AM - 6:00 PM Write a review See all photos About Vantage began in 1983 offering tours to Australia and New Zealand. Thinking of a road trip to visit the offices!!! Lewis was a beneficiary of the services at West End House when he was a kid, and he credits the organization for giving him direction early on, that has resulted in much of his success today. Were always here to help. Can I get a refund for my Marriott Vacation Club Points? If your departure is outside of the next 60 days, we ask that you email customercare@vantagetravel.com. I have emailed all the same people and filed the same complaints as you. The four-page promissory note signed by Alan Lewis on Oct. 22, 2008 says that he will repay the $10 million loan with 7 percent interest on Dec. 29, 2008. Vantage is a Deluxe expedition cruise, small ship ocean cruise, river cruise, and land adventure travel company serving travelers and travel agents since its founding by Henry R. Lewis in. Edward Tendekai Nyambawaro, MCom,MSc,FIPMZ,CHRP. If your departure is outside of the next 60 days, we ask that you email customercare@vantagetravel.com or check My Portfolio for travel alerts or to make a payment.. at D&B Business Directory HOME / BUSINESS . Wherever you long to explore, Vantage Deluxe World Travel can help you experience it in ultimate luxury. Global Business Roundtable (GBR), Principal Associate at Khaitan & Co I booked this trip April 2019. Amazon didnt receive my return package. Earlier this year when we postponed our journeys, we made that decision with the health of our travelers and dedicated associates in mind. at They canceled my flight. The 162-guest ship will traverse the world, from Europe and North America to Central and South America, along with Antarctica. . The company is both a cruise and land tour operator that has served over a half-million senior travelers with deluxe land, river, and sea travel programs over the past 30+ years. . Out-of-state consumers are encouraged to file with their state attorney general.. I'm in the same predicament! Get the latest business insights from Dun & Bradstreet. KoiReader - Unlock Smart Operations, CMO, Co-founder @ Cimitra Software at at Our Customer Service Concierge is currently experiencing a high volume of calls, resulting in unusually long wait times. Do you have any sense of self worth? If yes, do not work at Vantage, wrote another in 2019. If you need to flag this entry as abusive. Samting: Of the 36 Complaints in the last 12 months the BBB says 6 were resolved. As we continue to navigate this global health crisis, weve all been required to change our lives and exercise increased flexibility. Answers about refunds, meanwhile, are in short supply. Founder @ Vantage Deluxe . Michaellip just harranges Samting as usual. Here are five things to know about the embattled cruise ship operator, its history in Boston, and what may be on the horizon. What should I do? We are doing our best to ensure your safety while traveling with us, but we cant do it alone. Oops, I meant to say the laundry lists instead of laundry bags had Vantage printed on them. (we were taken to a gem store and there was a 'shuttle' provided if you wanted to go in to town;otherwise, you were deposited at the 'gem' store). Plus, we have insightful letters, insider tips, and more. I know many of you are ready to get back out there and continue your explorations. After registering, I can manage my newsletter subscriptions by visiting my Profile Settings page. Founder in Massachusetts, Extraversion (E), Intuition (N), Thinking (T), Judging (J), There's 74% chance that Henry Lewis is seeking for new opportunities. During that time, we took several actions: We created a comprehensive safety plan to ensure the health of our travelers and associates around the globe when we resume traveling again. Our cruises are sailing, and were ready to welcome you aboard.Click here for a complete update. Copyright 2023 Northstar Travel Media, LLC. Vantage owns a 5-star river cruise ship fleet, representing approximately 5% of the European river cruise market. JNelson, even if you are in Italy as your profile location suggests, you should still file a complaint with the Massachusetts Attorney General as others in this thread have done. Its fleet of about 20 ships a combination of owned and leased vessels sail to all seven continents. 2023 Working at Vantage Deluxe World Travel | Glassdoor We understand this decision impacts not only our guests and employees, but also the thousands of hardworking, dedicated people around the world who make our journeys possible. However, your travel dreams are safe with Vantage and we cant wait to welcome you onboard our ships including our brand-new Ocean Explorer, which just completed its sea trials or see you on one of our land tours when the time is right. The ship features 77 cabins and suites (including some at triple occupancy), and 15 solo staterooms. We are currently notifying impacted travelers. Vantage Deluxe World Travel Profile - TripSavvy Tech fanatic. BBB Business Profiles are subject to change at any time. at Consumer Alert: Beware of travel clubs with "VIP" prices, Quake City Confidential: How we made it through our first earthquake in Christchurch, please contact our team at Elliott Advocacy through this form. Listen now (14 min) | In this episode: Our second week in New Zealand and already a natural disaster (sort of). Travel Health Advisory Update | Vantage Travel As weve stated before, we made this difficult decision with the health, safety, and security of our travelers and partners around the globe in mind. Also during this time period, a planned merger of Grand Circle and Vantage fell through, with Henry Lewis accusing his brother of shady business practices. In court documents, he alleges that his brother asked him for the loan in late October to help meet payroll. We can help. While we are unable to travel right now, the travel industry is resilient. Vantage Deluxe World Travel is a Luxury Expedition Ocean Cruising Line with a fleet of ships that are purpose-built for solo travel. Patricia Lewis Its All in Your Vantage Point. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. The number of complaints filed against the company from Massachusetts residents? Vantage creates and markets travel programs offering trips exclusively to mature individuals to destinations throughout the globe.