. Contact us | LNWH Visited Accident and emergency services on April 2023, Report review titled Outstanding care as unsuitable, Dear writer, We do not tolerate unprofessionalism and rudeness from our staff. Adobe d SUz\` 'Vk6%`5=eQu` iXGHjA=QznWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWz`tAU-,320Bn\J D) Your feedback will be escalated to the departments manager for investigation. Please let us know if you agree to all of these cookies. The acute medicine department specialises in the rapid assessment, diagnosis and treatment of acute medical conditions. The AEC unit provides same day assessments including blood tests, electrocardiograms (ECGs) and radiology investigations. It monitors and inspects services, to make sure they are safe, effective and provide high-quality care. 240 0 obj <>stream Why is hand washing so important on the Neonatal Unit? What a good service and a brilliant team. aec west middlesex hospital We are extremely busy in our emergency department so please use our services wisely. The Care Quality Commission (CQC) is the independent regulator of health and social care in England. ()*6789:FGHIJVWXYZefghijtuvwxyz ? West Middlesex University Hospital 100 Years of West Middlesex. Despite chronic understaffing and overcrowding, everyone from the receptionists to the nurses and doctors were excellent. Mount Vernon Hospital. Routes 110 and 481 stop within the grounds of West Middlesex Hospital, close to the entrance for the Urgent Care Centre. The AEC unit provides same day assessments including blood tests, electrocardiograms (ECGs) and radiology investigations. 0000469513 00000 n A_ KL*~v[7]F The receptionist I encountered was rude and unprofessional. Middlesex Hospital was a teaching hospital located in the Fitzrovia area of London, England. Camelia West Middlesex University Hospital - Departments and services Our Hospitals - North West London Pathology A&E is open 24 hours a day, 365 days a year and is staffed by experienced doctors and nurses who deliver initial assessment and treatment to all patients who require medical care. Patient experience Manager, review titled Wonderful caring and thorough treatment, review titled Not compassionate,rude and unfriendly. Thank you for your lovely feedback. Epidural analgesia for children and young people, Oral morphine (Oramorph) for children and young people to take home, Support after discharge: Neonatal Community Outreach Team, The Cheyne Child Development Service - Pre-school Social Communication (SCD) Assessment Pathway, The Cheyne Child Development Service - School age Autism (ASD) Assessment Pathway Parent Information, Cheyne Child Development Service - Information for parents, Cheyne Child Development: while you wait leaflet - Pre-School Age (Kensington and Chelsea and Westminster children), Cheyne Child Development: while you wait leaflet - Pre-School Age (Hammersmith and Fulham children), Cheyne Child Development Support Leaflet - For parents who have a child with a diagnosis of Autism Spectrum Disorder: pre-school age, Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (All boroughs), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Hammersmith & Fulham), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Kensington & Chelsea), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Westminster), Cheyne Child Development: While you wait leaflet - School Age (All boroughs), Cheyne Child Development: While you wait leaflet - School age (Hammersmith & Fulham), Cheyne Child Development: While you wait leaflet - School age (Kensington & Chelsea), Cheyne Child Development: While you wait leaflet - School Age (Westminster), Care of your synthetic cast - Information for childrens fracture clinic patients, Before and after your procedure (children 16 and under), Advice for patients who have been tested for Mpox, Intermittent Pneumatic Compression to Reduce the Risk of Venous Thromboembolism, Advice following Dermatology Skin Excision, Referring to Chelsea and Westminster Hospital, Referring to West Middlesex University Hospital, Friends of Chelsea and Westminster Hospital, Big shout-out for our midwives, nurses and ODPs, Research, Innovation and Quality Improvement (RIQI), We also run a nurse-led service on Saturdays and Sundays from 11am2pm . 232 9 The doctor was brilliant at communicating everything and made a special effort to reassure me about my pregnancy. Chelsea and Westminster Hospital NHS Foundation Trust, Gastroenterology and nutrition (children), Your mental health and emotional wellbeing, Birth preparation/antenatal classes and Padlets, Maternity equality diversity and inclusion, Ambulatory emergency care (AEC) & Same Day Emergency Care (SDEC), John Hunter Clinic for Sexual Health (JHC), Dietary Guidance after Intra-gastric Balloon Insertion, Dietary Guidance after Gastric Band Surgery, Dietary Guidance after Gastric Bypass or Sleeve Gastrectomy Surgery, Liver shrinkage diet for Bariatric Surgery, Ramadan and Fasting After Bariatric Surgery, Reactive Hypoglycaemia After Bariatric Surgery, Vitamin and Mineral Supplements After Gastric Band and Balloon Insertion, Vitamin and Mineral Supplements after Gastric Bypass or Sleeve Gastrectomy, Gabapentin for itching, information for children after a burn, Burns outpatient dressing clinicsguidance for parents, Coping with the stress of a traumatic incident, Guidelines for patients with Duoderm dressings, Scar tissue and contracturesinitial stage, Scar tissue and contractureleaving hospital, Caring for your childs new skin following a burn injury, Percutaneous achilles tenotomy in clubfoot (Ponseti method), COVID-19 vaccination guide for people with a weakened immune system 3rd dose PLUS booster, Hearing Aid Fitting - Referral from ENT (WM), Paediatric transition to adult audiology services, Swim moulds policy and collection information, After Removal of Bilateral External Nasal Splint (POP) and Internal Nasal Splint, Removal of stitches from ear area and canal, Thyroid and parathyroid disorders and treatments, How to access sick pay/employment support following hand Injury, Children visiting the intensive care unit, Intensive Care Unit (ICU), information for family and friends, Investigations in the Intensive Care Unit, Role of the physiotherapist in the Intensive Care Unit, Confidentiality of personal informationyour information, your rights. The nearest underground station is Hounslow East, which is approximately 1.6 miles from West Middlesex Hospital. rS&cD5Ts6'E7FdU()8GHVe*9:IJWXYZftugvwhijxyz i !1AQa"q2#BR 3br$Csc%4S5&DTdEU' West Middlesex University Hospital We are located in Outpatients 1 at the front of the main hospital building, next to the WHSmith shop. The Ambulatory Emergency Care Unit is located in Outpatients 1 at West Middlesex University Hospital, Twickenham Road, IsleworthMiddlesex, TW7 6AF. Really bad experoence. Ambulatory Emergency Care Report - September 2015 | Healthwatch Hounslow Skip to main content Open search Opens and closes menu Header menu Contact us All the best, Ambulatory Emergency Care Report - September 2015 Very rude and unprofessional reception staff. I noticed some of the other team members, like the technicians, were also really lovely and on the ball with sorting so many things. Instagram, 2023 We as a Trust take pride in being open and honest with our patients, as well as demonstrating unfailing kindness. Menu Parking Accident & Emergency | North Middlesex University Hospital Central Middlesex Hospital Ealing Hospital Northwick Park Hospital St. Mark's Hospital Your outpatient appointment Blood tests Online appointments Your online appointment letter Change my appointment Picking up medicines Your planned procedure or endoscopy MyPreOp questionnaire During your stay Mealtimes, food, and menus Close menu, I had breast surgery last week apart from the initial wait in the elective surgery which was terrible unprofessional and no confidentiality whatsoever, the anethasists, doctors and nurses were fantastic helpful and caring. Thank you for taking the time to feedback your experience. To better understand the efficacy of the service, Healthwatch Housnlowhave: Healthwatch Hounslowhave sought to identify and support continued improvement in accessing and appropriately utilising the AEC service whilst presenting measurable outcomes and quantitative data appropriate to the day to day service delivery. Eligible cohorts include: (1) adults aged 75 years and over (2) residents in a care home for older adults (3) individuals aged 5 years and over who are immunosuppressed. Thank you for taking the time to feedback your experience attending The West Middlesex A&E department. Twickenham Road HCAS Posted: 18/04/2023 Job Type: Permanent Closing Date: 02/05/2023 Staff Group: Nursing & Midwifery Registered Job Ref: 289-CSS-1039-A Further details here For support call: 020 8321 6300 or email: talk@themulberrycentre.co.uk VOLUNTEER DONATE NOW I was examined and given a likely diagnosis and referred back to my GP, which turned out to be the right call. Why is hand washing so important on the Neonatal Unit? xbbRe`b``3 c If you need this document in a different format, please emailinfo@healthwatchhounslow.co.ukor call020 3603 2438. 33,461 were here. I am sorry to read that you had such a bad experience. You will be welcomed on arrival and given an approximate waiting time by the nurse. West Middlesex Hospital Ambulatory Emergency Care (Tue-Thu) T: 07825 422 536 E: caw-tr.adocwestmid@nhs.net Medical photography Pathology services Pharmacy Theatre services Treatment Centre Anaesthetic services Burns anaesthetic service Children's anaesthetics Adult intensive care unit (ICU) Support for patients Patient information/downloads Please accept our apologies for your experience. West Middlesex University Hospital has not yet replied. Patient Experience Team. Menu endstream endobj 237 0 obj <>stream West Middlesex University Hospital Overview Overview Departments and services Facilities Ratings and reviews Leave a review Contact us Address Twickenham Road Isleworth Middlesex TW7 6AF Get directions (opens in Google Maps) Phone 020 8560 2121 Online Visit Hospital website Find another hospital Care Quality Commission inspection rating (Main entrance,walk as far as you can down main corridor, turn left, walk to end, turn right and the doors to AEC are located on the left-hand side half way down the corridor, next to the chapel.).
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