A broadband provider must provide broadband service to end-users, meaning the provider of retail broadband Internet access service must maintain a direct relationship with the customer, must be responsible for dealing with customer complaints, must handle customer billing, and must provide quality of service guarantees to the end-user. What if I am randomly chosen for an Annual Verification Audit? A consumer may use one of several ways to resolve an AMS error on a mailed-in application. Follow the instructions on that page to download and print your fax cover sheet and to submit your proof by fax. A. Submit your proof documentation using any of the options below: Log in or create a new account and upload copies of your proof documentation. On November 21, 2022, the Commission opened the application window for both the Your Home, Your Internet Program and the Affordable Connectivity Program (ACP) Navigator Pilot Program (collectively, the Affordable Connectivity Pilot Programs). Service providers must send the completed agreement to us along with the information below: Lifeline Carrier Name https://www.S@MPLELifelineProvider.com/. How do I upload my proof documents by fax? If you dont have your Enrollment ID, click Forgot your Enrollment ID? and look up your account using your birthday, SSN, and Zip Code. Repeat this process for all of your documents. The prior years state, federal, or Tribal tax return, Current income statement from an employer or paycheck stub, A Veterans Administration statement of benefits, A retirement/pension statement of benefits, Unemployment/workers compensation statement of benefit, Federal or Tribal notice letter of participation in General Assistance, Divorce decree, child support award, or other official document containing income information. The application is also available inSpanish. Comment * document.getElementById("comment").setAttribute( "id", "a5d4aa8e58c8d273b62e0d4008288223" );document.getElementById("c08a1a06c7").setAttribute( "id", "comment" ); Save my name, email, and website in this browser for the next time I comment. Listed below are various ways to submit your proof documents. Automatic Application and Approval Process. Do not use the options below if the consumer is seeking the enhanced Tribal benefit: To resolve a duplicate address error, consumers must prove they are an independent economic household by submitting aHousehold Worksheet. The Bureau encourages all potential broadband provider applicants review all applicable program requirements and procedures as set forth in the Commissions Order (FCC 22-2) and any subsequent guidance for compliance with the ACPs requirements. See the coverage map on this website for a detailed map and check if service is available in your area. Lifeline Support Center PO Box 7081 London, KY 40742 Contact your phone or internet company You can get the Emergency Broadband Benefit if your income is 135% or less than the federal poverty guidelines. If the consumer qualifies for both the Lifeline and EBB Program benefit, the benefits can be applied to the same service, up to the total cost of the service. You may apply for Assurance Wireless now or, check back in the future since we are always expanding our coverage area. 2023 Assurance Wireless USA, L.P. All rights reserved. How long will it take to verify my proof documents? If you need to seek approval to participate for multiple providers, you must submit multiple applications. In this case, try usingGoogle Chrome. To upload your proof documents by webcam, follow these simple steps: NOTE: If you dont see an option to use your webcam, your browser may not support the webcam feature. Here's what you need to apply: 1) Government Issued Photo ID or driver's license. <5ITYx8Bw Z. expedited applications where the non-ETC provider without an established program demonstrates it provided qualifying broadband service to eligible households. <> An ISA is an agreement established between USAC and service providers to document the technical requirements and security components of the interconnections between IT systems. Go to GetEmergencyBroadband.org to apply online and to find participating providers near you. Any broadband provider wishing to participate in the ACP must reference an FCC Form 477 filing demonstrating it provided broadband service or otherwise demonstrate it provided broadband service through certification and documentation submitted to USAC or the Bureau. What is the emergency broadband benefit from safelink? How do I know that you received my proof documents? Consumers may submit a copy of one or a combination of the following unexpired documents: To prove a consumer is living, they must submit one unexpired document that includes their DOB and SSN4 or Tribal ID number and a second unexpired document that proves recent life activity within three months. A household is a group of people who live together and share income and expenses (even if they are not related to each other). Having an ISA in place is a federal security standards best practice. To download and print out this pre-paid mailing label and send your proof documents by mail, follow these simple steps: Document Support Your email address will not be published. If you need help obtaining copies, you can always visit your local library. Consumers should always submit copies of their documentation, never originals. Choose the Check Status option Wireless Emergency Alert Two APIs are available for use in the production environment. Never submit original copies of your documents. Home | About | Contact | Copyright | Privacy | Cookie Policy | Terms & Conditions | Sitemap. After you provide the required information and submit, CORES will generate a new FRN for you. Once these have been uploaded, youre all done! Click the "Open" button after you've selected your file. Let us know if you liked the post. For more information, please watch this video. There are three variants; a typed, drawn or uploaded signature. You must register for an FRN in the Commissions Registration System (CORES). After a consumer qualifies for the Lifeline program through the National Verifier, their service provider must enroll them in the program. P.O. Upload an image of the BACK of your ID from your phone's photo gallery or take an image of the back of your ID. Click Account. Click Check Enrollment Status. You will need to enter your Enrollment ID Number and the last 4 digits of your Social Security Number (SSN). We provide a prepaid mailing label for you to print out and submit with your proof documents. On May 12, 2021, the EBB Program launched and consumers could apply for the program through the National Verifier and service providers began enrolling consumers. 499 East Sheridan Street Call us toll free The SSN document must be one of the following: W-2 from within the last 2 years Prior year's state, federal, or Tribal tax return Social Security card SSA-1099 Recent Life Activity Recent life activity documentation (within three months): Current program eligibility or government assistance documentation Documents showing proof of participation in a government program. 5|JPF4{I6M.sje25Pzg\TU7yvpPP9 8{V6-^ OkU=bf2pfu^Le3Qd.!6^x3e2HLTybRpNy$e! Charleston, IL 61920-9907, Questions? Today we go over what exact documents are accepted by the National Verifier. )e2qt^IXK:Gv[LmqP:,DitftT\$&IYsm{ai-Ai'u(NVlD&&VxyZh\UEH7[u;kZxRuv4M}m wgDS!`8 5:4u %uH@#lu!|`UPlwf8 6 94{ec9{q\6 To qualify for the Lifeline program and receive your FREE monthly service, youll need to provide proof of your Social Security number. The Affordable Connectivity Program (ACP) provides eligible households with a discount on broadband service and connected devices. The API ID(s) they would like to register for National Verifier API production access. Lifeline Support for Affordable Communications