Greenworks and EGO slightly differ when it comes to warranty plans. Add to Cart. new Date().getTime(),event:'gtm.js'});var Bought mower and battery died after 2 years but they will not replace it because i could not find the orginal receipt. Recently, my lawn mower decided to stop working. We stand behind our products, so please call with any concerns or questions. It goes against our guidelines to offer incentives for reviews. Called the warranty number on Thursday. Check out our extensive range online and in-store and grab our latest deals and bonus offers. You have to do it through support (I had to do it two times). For the best experience on our site, be sure to turn on Javascript in your browser. (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start ': Be the first to know about new products, innovations, and offers. The sole and exclusive remedy in connection with the purchase, installation, use, and/or performance of the EGO products is repair or replacement of the product as determined by Chervon North America. question or warranty issue, making the process even easier for you. LM2102E-SP Lawn Mowers, EGO Multi-Tool 25cm Pole Saw Attachment PSA1000, EGO 56V Brushless 47cm 5.0Ah Self-Propelled Lawn Mower Kit LM1903ESP, EGO 56V Brushless 45cm Chainsaw Skin CS1800E, EGO 56V Brushless 1 x 5.0Ah 45cm Chainsaw Kit CS1805E-P, EGO POWER+ 56V 1 x 5.0Ah 1105m3/H Blower Kit LB6504E, EGO POWER+ 56V Brushless 1 x 7.5Ah 52cm Self-Propelled Mower Kit LM2135E-SP, EGO Powerload Line Trimmer Head Suits ST1520E-S/ST1521E-S AH1520, EGO Multi-Tool 20cm Edger Attachment EA0800, EGO Gutter Attachment for Leaf Blowers suits POWER+ Blowers AGC1000, EGO POWER+ 56V 1 x 5.0Ah 42cm Self-Propelled Mower Kit LM1704E-SP, EGO 56V 5.0Ah POWER+ Hour Battery w. Fuel Gauge BA2800T, EGO 56V 2.5Ah POWER+ Hour Battery w. Fuel Gauge, EGO POWER+ 56V Brushless 510mm Hedge Trimmer Skin, EGO 56V 5.0Ah POWER+ Hour Battery w. Fuel Gauge, EGO 56V 7.5Ah POWER+ Hour Battery w. Fuel Gauge, EGO Power+ 150W Inverter Nexus Escape Skin, EGO 56V Lithium-Ion 10Ah Battery w. Fuel Gauge, EGO POWER+ 12.0 AMP Hour Battery w. Fuel Gauge, 2 x EGO 56V 5.0Ah POWER+ Hour Battery w. Fuel Gauge. JavaScript seems to be disabled in your browser. There was no reply so I said Hello. EGO 56-volt lithium-ion outdoor power equipment delivers the power and performance of petrol without the noise,. [UPDATED] EGO 56V Lithium-Ion mower review: Not at all what - Techaeris Ego customer service is the worst customer service I have ever experienced in my lifetime!! BEWARE: EGO battery powered tools warranty is a scam : r/Tools - Reddit Defective products abound. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. No way of knowing an ETA. Sorry EGO, you started it. Defective product will be repaired or exchanged free of charge if it can be verified that the defects were caused by a material or manufacturing fault. })(window,document,'script','dataLayer','GTM-MJ96WTR'); However it appears to take over 2 weeks just to ship the item. This guarantee does not limit the buyers rights arising from the contract of sale with the reseller or applicable statutory rights. 855-346-5656 Date of experience: April 13, 2023 Barry 1 review 5 days ago Customer Service is TERRIBLE Now I like having a cordless lawn mower, but I can buy a good quality gas mower for for less than there batteries and a gas mower runs forever if you take care of it. For the best experience on our site, be sure to turn on Javascript in your browser. Ego should be sending out re-designed replacement units to customers with failed units. Please contact EGO Customer Service Toll-Free at 1-855-EGO-5656 any time you have questions or warranty claims. call 1300 000 346 for AU or 0508 000 346 for NZ or lodge a claim via our portal link above. Over one hour waits. The equipment must be returned together with the original proof of purchase (stating the purchase date and product description) to the reseller from whom the equipment was originally purchased. part of my choice to go with ego for my mower was that the $500 battery was covered by a 3-year warranty. This limited warranty applies only to the original purchaser from an authorized EGO retailer and is not transferable. Redeem by 15th July 2023. document.documentElement.className = document.documentElement.className.replace('no-js', 'js'); I have no clue if this slowless is on Home Depot's end, but it seems like it. (b) Online product registration and . warranty claim is made, Chervon will replace the defective product or repair the fault. I guess that means I have to take time from work. Best EGO Lawn Mower Reviews 2023 - Pro Tool Reviews Your EGO POWER+ Resources Here's where you can see our How-To Videos, get warranty information, contact customer service and register your products. Commercial Backpack Battery & Commercial Charger**, EGO POWER+ Outdoor Power Equipment, Portable Power Products & Charger Model: CHV1600. This warranty does not cover the damage resulting from modification, alteration or unauthorized repair. ego doesn't honor warranties : r/egopowerplus - Reddit Well the battery stopped working on the lawn mower after less than a year. EGO kits and accessories offer a wide range of attachments including whipper snippers, blowers, brush cutters, and more to help you get the job done. what good is a 3-year battery warranty if i can't get a - Reddit Date of experience: 02 January 2023 PB Peter B 1 review AU 27 Jan 2023 Batteries are garbage What would you like to do? We see that youre on the North America site but appear to be outside the U.S. and Canada. 75 talking about this. Am simply trying to find out how and where to get warranty repairs on my LM2100SP mower. $299. I spent four hours yesterday on Hold for customer support Today I surrendered after an hour of being on hold. Be the first to know about new products, innovations, and offers. Information provided by various external sources. The store will not work correctly in the case when cookies are disabled. Nobody answers customer support unless your lucky. for product details and side-by-side comparisons. Husqvarna 5 Year Domestic Warranty Program - All Mower Spares My gut instinct was to buy gasoline equipment, instead I bought this junk and it is worthless. To make a claim, Didn't call me back when promised. Impossible to get thru to customer service. 27 0 obj <>/Filter/FlateDecode/ID[<848663B22972AB4F9458285856A132C6>]/Index[14 29]/Info 13 0 R/Length 76/Prev 24527/Root 15 0 R/Size 43/Type/XRef/W[1 2 1]>>stream Claims under the warranty must be made within the warranty term. They do not stand behind their products. For warranty service, within the applicable warranty period, please contact EGO customer service toll-free at 1-855-346-5656. 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EGO POWER+ 56V 1 x 2.5Ah 900m3/h Blower Kit LB5302E, EGO 56V 65cm Brushless Hedge Trimmer SKIN HT6500E, EGO 56V 2 Piece 1 x 7.5Ah Lawn Mower & Blower Kit LMLB2135E-SP, EGO 38cm 1 x 2.5Ah Line Trimmer Kit STLB1521E-S, EGO Multi-Tool 51cm Hedge Trimmer Attachment HTA2000, EGO POWER+ 56V Brushless 1 x 5.0Ah Multi-Tool Power Head 4 Piece Attachment Kit MHSC2004E, EGO Powerload 38cm Line Trimmer Skin ST1520ES, EGO POWER+ 56V Brushless 1 x 5.0Ah Multi-Tool Power Head 7 Piece Attachment Kit MFC1504E, EGO POWER+ 56V Brushless 1 x 7.5Ah 50cm Steel Deck Self-Propelled Mower Kit LM2022E-SP, EGO Multi-Tool 300mm Brushcutter Attachment BCA1200, EGO 56V Brushless 42cm 5.0Ah Push Lawn Mower Kit LM1703E, EGO 56V Brushless Powerload 38cm 1x2.5Ah Line Trimmer Kit ST1521ES, EGO 49cm Mower Blade to suit LM2001E Lawn Mower, EGO 56V 7.5Ah POWER+ Hour Battery w. Fuel Gauge BA4200T, EGO POWER+ 56V 1 x 2.5Ah Multi-Tool Pole Hedge Trimmer Kit MHT2001E-X, EGO Multi-Tool 78cm Pole Extension Attachment EP7500, EGO Multi-Tool 38cm Rapid Reload Line Trimmer Attachment STA1500, EGO POWER+ 56V Brushless Multi-Tool Power Head & Line Trimmer Kit MST1500E, EGO POWER+ 56V Brushless 1 x 5.0Ah Multi-Tool Power Head & Line Trimmer Kit MST1504E, EGO 52cm High Lift Mower Blade to suit LM2101E & What?? Auto-sensing technology monitors and feeds the length of the line for a continuous 16" cutting swath delivering non-stop high-performance trimming. I hardly ever write reviews but feel compelled this time. Warranty Policy | EGO POWER+ From someone you can hardly understand their dialect, very disheartening and disappointed with no resolution yet for a battery under warranty. For avoidance of doubt, 3rd party online stores such as eBay, Gumtree, Amazon, etc. Spent a fortune on various Ego tools and the chainsaw stopped working. This does not cover wear and tear. I registered the string trimmer and they have the serial number and receipt. 855-346-5656. How many years can you expect an Ego lawn mower battery to last? After multiple tortuous calls to customer service they finally agreed to replace them. Spent $289.97 at Lowes for the string trimmer only to find out that the battery and charger were left out of the box. EGO Warranty I bought a snow thrower in the fall and when the base plate shattered the first time I used it.
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