I converted MyCruise Reward Points from my Celebrity Cruises Visa Signature card for my cruise that was canceled or rescheduled. If I applied a 125% FCC generated from a previously suspended sailing, and my newer booking has now been suspended, can I now choose a refund? Working with a travel agent can help explain what parts of a booking are eligible to be used toward an FCC. If my cruise was canceled by Celebrity Cruises due to the COVID-19 related suspension of sailings, and our flights were booked with Flights by Celebrity, will they be refunded? No, go to the New England/ Canada thread. Your Future Cruise Credit may be used across multiple sailings if there is a remaining balance after its initial use. (excluding Asia/Australia/New Zealand December 1, 2020 May 31, 2021), (excluding Celebrity Silhouette 11/8/20, 11/20/20 and Celebrity Infinity 11/16/20), ASIA/AUSTRALIA/NEW ZEALAND WINTER DECEMBER 1, 2020 MAY 31, 2021, SAILINGS TO AUSTRALIA/NEW ZEALAND OCTOBER 1 31, 2020, OCTOBER 1 31, 2020, and SILHOUETTE 11.8.20, 11.20.20 ANDINFINITY 11.16.20, EXCLUDING AUSTRALIA/NZ. Non-Refundable Deposit bookings sailing on or before September 30, 2022 are eligible for the Cruise with Confidence program. Call us at 800-278-4737 if you need help finding the perfect cruise. For a primer on it all, we turned to one of the longtime leaders of the cruise-selling world: David Crooks, senior vice president of product and operations at World Travel Holdings. No, once you know you're about to get a future cruise credit for a canceled cruise, you can go ahead and reserve your next cruise immediately. Residents of North America with nonrefundable flights booked through Flights by Celebrity will need to contact the air carrier to check for available options. Follow the steps below or contact your travel advisor. 6 points per dollar on eligible purchases at hotels participating in the Marriott Bonvoy program, 4 points per dollar at restaurants worldwide, U.S. gas stations, wireless telephone services purchased directly from U.S. service providers and U.S. shipping, 2 points per dollar on all other eligible purchases, Earn a free-night award each card renewal month (up to 35,000 points), Receive 15 elite night credits to jump-start status, Must spend $60,000 in a year for second free-night award. If you request a refund, your 125% FCC will be deactivated. Will the requirement for anyone over 70 years of age to have a physician form certifying they are fit to travel be a permanent policy even after the virus subsides? Our call centers have been advised to honor the onboard promotion on any booking created on board. %PDF-1.6 % Caesars Entertainment to transfer hotel tower from Horseshoe to Paris How can CruiseCare help with regard to coronavirus (COVID-19)? Book your cruise without a deposit, and the value of your credit will be applied within 48 hours. If so, youre not alone. Holland America Line. hellcat vs p938; simple small front yard landscaping ideas low maintenance; jenny's super stretchy bind off in the round; senate democratic media center All Rights Reserved. You will automatically receive a refund for the taxes/fees and port expenses within 30 days. Future Cruise Credit FAQs & How to Redeem It | Celebrity Cruises Announcing Our 2023 Cruisers' Choice Award Winners! Cancelled cruise on March 8 for March 14 sailing. Celebrity Cruises Transfer Form - Fill Out and Sign Printable PDF X\98I7'&_umi`6X $"IFY 3F RDHnA$ y RDJG8 V8BL wh endstream endobj startxref 0 %%EOF 125 0 obj <>stream 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. FCC transfer to another guest - Celebrity Cruises - Cruise Critic Community Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Norwegian Cruise . Call us at 800-211-2039 if you need help finding the perfect cruise. . Often the dollar value is 100% of the amount the passenger paid. Also, will the taxes/fees and port expenses be refunded? If the cruise fare on your new booking exceeds the value of your FCC, you will be responsible for the difference. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Carnival sailing. Check here before booking an award fare. The credit will be applied to the balance due within 48 hours. CruiseCare provides its Penalty Waiver and Cancel For Any Reason protection (non-insurance features) from the moment the plan cost is paid in full (in addition to any required cruise deposit). Can I Transfer My Existing Cruise to a Brand-New Itinerary? Book your next Norwegian cruise today! Please call our Customer Engagement Center at 1- 800-760-0654 and choose option 3. Guests who would like to reschedule their sailing for another date must do so at prevailing rates. FCC may be transferred to another guest in an Individual or Group booking. Guests with a higher risk of severe illness may wish to consult with their doctor prior to booking or sailing with us. Choose from a wide variety of Caribbean sailings aboard our award-winning fleet, including our revolutionary Edge Series ships. Will I receive a refund for those? Call us at 888-743-2735 if you need help finding the perfect cruise. Multiple FCCs maybe applied per guest within the same reservation. (100% would mean that you get the full amount as a voucher, 200% would meand that you get a voucher worth double what you paid). The issue's been escalated to supervisors at both the agency and Celebrity. If youre a resident of the UK or Ireland and booked directly with Celebrity Cruises, you will need to contact us at 0844 493 2043 or access the Global Suspension refund request form on our website in order for your refund request to be processed. By DUC950, March 18, 2020 in Celebrity Cruises. Yes, we will allow a one-time transfer of a Cruise With Confidence FCC to be used for a 2022 sailing. Refer to the FAQ#1 above for full list of sailings cancelled by Celebrity. Royal Caribbean and Celebrity Cruises recently said their pandemic-era future cruise credits would never expire. When booking your cruise online, this is the page where youll enter the information from your Future Cruise Credit (FCC). May I transfer my FCC to another guest? A recent enhancement now allows multiple FCCs to be applied per guest within the same reservation. We are collaborating with CLIA, the Centers for Disease Control (CDC), and other government and health officials to assemble new processes and standards for the cruise experience, including boarding at terminals. Wish Celebrity would have issued 1 FCC in total amount since I paid for the cruise. It is best to consult with your travel agent regarding the cruise line policies regarding transferring FCCs. Where does Celebritys original Best Price Guarantee apply? If I choose to be refunded, but then change my mind and decide I want a Future Cruise Credit instead, can I do this? Related: The ultimate guide to how to pick a cruise line. By They already know you got free credit for not taking cash . FCC is applied to the cruise fare only. Certain hotels have resort fees. Quick steps to complete and e-sign Celebrity transfer booking to travel agent online: Use Get Form or simply click on the template preview to open it in the editor. Frequently Asked Questions - Norwegian Cruise Line Should you choose to cancel and recieve a Cruise with Confidence FCC, your Celebrity Passages onboard credits will be applied to the new sailing when you rebook. Share . DUC950, March 18, 2020 in Celebrity Cruises. Just thinking that not all FCCs are the same. Celebrity Cruises ; Is FCC Transferable Announcing Our 2023 Cruisers' Choice Award Winners! Book all in a cabin and apply all FCCs. If you booked with a travel agent, then your travel agent can request the FCC transfer. Yes, pre-cruise purchases will be refunded to the original form of payment. But during the COVID-19 pandemic, some lines have offered passengers future cruise credits with a dollar amount of 125%, 150% or even 200% of the amount the passenger paid for a canceled cruise. Several cruise lines will allow FCCs to be transferred to another person, but its also important to note that they have no cash value and often times only one transference is allowed. Several cruise lines will allow the balance of an FCC to be used on another sailing, but it is best to consult with a reputable travel agency to make sure you are maximizing the value. We are having loads of problems getting a refund for a 2021 Celebrity cancelled cruise because our not-to-be-named online travel agent erroneously asked for FCC rather than a refund. Which sailings have been suspended by Celebrity Cruises due to the global suspension of operations? Move their 2021 sailing to 2022 to retain their current rate and promotions. FCC may be transferred to another guest in an Individual or non-contracted Group booking. Contributor. View the terms and conditions for all offers and incentives available from The Celebrity Commitment. Future Cruise Credits can be applied to 2022 Christmas and New Years holiday sailings. Refer to the FAQ#1 above for full list of sailings cancelled by Celebrity. Any remaining funds on the FCC will continue to be available until the FCC expires or the balance is zero, whichever occurs first. The credit will be applied to the balance due within 48 hours. These FCCs are issued to guests via email, with the guests travel agency in copy if it was booked through one. The amount of time that it takes to issue an FCC can vary and is heavily dependent upon the type of FCC, as well as the volume. Some transgender Missourians and health care providers sued to overthrow the rule, and a St. Louis judge pushed back its effective date from last Thursday to Monday at 5 p.m. as she weighs whether . The value of the original FCC will now be added to the new FCC at 100% of its original value, plus the addition of any amount paid. There are some exceptions to this rule that allow you to apply your FCC to an existing reservation. You may change the price and offer as many times as desired up to 48 hours before the scheduled departure of the sailing. Royal Caribbean and Celebrity Cruises Extend Future Cruise Credits Related: Are drinks packages worth the price? teacherman, July 3, 2021 in Celebrity Cruises. Enjoy Complimentary Marriott Bonvoy Gold Elite Status with your Card. A Future Cruise Credit (FCC) is simply a voucher for future cruise travel. For more cruise guides, tips and news, sign up for TPGs cruise newsletter. If Friend decides to change their sailing date, they will be able to transfer the OBC over to the new sailing date. Cruise Lines Announce New Policies In Response to | ShermansTravel Future Cruise Credits acquired through the Cruise with Confidence program can only be redeemed on the cruise brand with which you made the booking you cancelled. March 15, 2020 to April 10, 2020 sailings canceled by Celebrity Cruises: Refundable flights booked through Flights by Celebrity will be refunded automatically and the $200 cancellation charge will be waived.
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