Kindly provide us with your order number, please? Clearance Basically they stopped the package because they want to know what's inside and what its real value is. ago Thankyou for that. However, it will take some time for the paperwork to be reviewed. DHL "Clearance Event" am i the Thankfully, DHL handles customs clearance on your behalf. Edit: Also Ontario The DHL clearance event is one update that many hope to avoid. Hi I have been having this issue for 2 weeks now. Essentially, if you are stuck on a DHL Clearance Event update you need to follow the steps from the section above. DHL Clearance Event (Meaning, Next Steps + FAQ), Further Steps Your DHL Package May Go Through To Clear Customs, Shipment Has Been Given Release By Customs. CLEARANCE EVENT However, if either one of the two is incomplete, you may come across additional info. So, they generally arent anything to worry about. clearance event While this is different from the duty taxes to be paid, the goods will stay stuck in the clearance DHL event until the fees get paid. ago Going into 2 weeks now, mine is upwards of thousands. Hi there K26. The brokerage people are usually far better informed (which explains the much longer wait time to get through on the phone), and will cut to the chase. CUSTOMS SEIZED. DO these to ensure smooth customs clearance 1. 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Instead, as per title, it has been stuck at Clearance Event since July 29 even if I have promptly sent the requested documentation and paid in advance the taxes and fees. This may also be accompanied with a message that says, a clearance other than standard customs entry is required for this shipment.. DHL My entire library of courses, templates, cheat sheets and swipe files. Fingers crossed! It was supposed to be delivered on june 21st, but the status has been "exception: clearance event" ever since. What Does Amazon Preparing For Shipment Mean? A few examples may include: Although many of those can sound concerning, the truth is there is unlikely anything to worry about. DHL usually is pretty good about providing all available information regarding the packages clearance status, so this can be really helpful to diagnose what may be going wrong. PLEASE HELP!! The best place on the internet for everything DHL, DHL Express, DHL Global Mail and the Deutsche Post. If the DHL Clearance Event update on your tracking information seems to be stuck even after 48 hours or so, it may be worth contacting the company. It is actually very little you can do besides having patience. The shipment is considered high-risk, or is believed to contain prohibited goods. If all goes well,your shipment will be released and should be updated on the tracking page. And if they dont contact you, you can always reach out to them via their customer care for enquires or update. In addition to the standard clearance event message you are likely to see several times on the DHL tracking page, there are several more clearance-related message youre likely to find. The description of the packages contents were vague or undescriptive. DHL "Clearance Event" am i the only one stuck in this status? Instead, they called me back telling me that they were going to recalculate and eventually refund me the difference, since it turned out they calculated fees on my free shipping too, and that they would have reached out to me in case a refund was in fact to be issued. Jump to the last page Note that this fee is different from the shipping fees paid initially and is the responsibility of the receiver. If you don't know the direct toll-free line to it, call the regular customer service and ask them to connect you to the Brokerage Department. I called but they are closed now. Thankfully, this is a normal process, and does not mean that anything is wrong. LadyDeathXXX 7 mo. 4 35 35 comments Best Add a Comment GeraltofMeowia 2 yr. ago Ive seen people sa freps have the same prob with DHL Taiwan, imo just let it be and wait 1 darkneo233 2 yr. ago yup hopefully makuha this week fingers crossed 2 jigzwing 2 yr. ago
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