(Remember that checked baggage might not be accessible at all times.) Mobile Phones: Holland America Line, through an agreement with Wireless Maritime Service, proudly offers an advanced roaming network onboard all Holland America ships allowing you to make and receive calls, send and receive text messages and access emails and surf the web while at sea using your own mobile phone and telephone number. Please note that Medicare and many health insurance plans DO NOT cover the cost of medical care at sea, in foreign countries, or for air evacuation. Smoking areas and formal nights Nieuw Amsterdam - Holland America Line Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. The password will need to be disclosed to the youth staff upon pick up of the child. Allsuch requests should be made before sailing through your travel advisor. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on. Guests should always travel with appropriate clothing and mosquito repellent with DEET or Picaridin to reduce the risk of mosquito bites. On the morning of disembarkation, guests with no credit card payment need to settle their onboard account on the morningof disembarkation. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. Due to the limited medical facilities on board, we will not accept reservations for infants 6 months or younger for non- Transocean sailings, 12 months or younger for Transocean sailings at time cruise commences or women who will be 24 or more weeks pregnant at the time their cruise with Holland America Line concludes. In addition, non-U.S. citizens who have previously been admitted to the United States for permanent residence must carry their Permanent Resident Card (Form I-551), commonly known as a Green Card. Posted May 25, 2021 If you look at the top of the board there is a "Sticky" on smoking. That is also the location for all smoking discussions. Here are just a few of our environmental efforts: Environmental Management System: All of our ships are ISO 14001 certified by LRQA, North America. As previously, in-cabin smoking is also not allowed. Cash is accepted in our casinos. Telephone: At some point in your travels you may experience an emergency. Although embarkation may begin as early as 11:30am, our previous sailing guests will have just disembarked and we will still be in the process of preparing the ship for your cruise. I'm inclined to go along with that. Holland America Line will assist in filling prescriptions. In addition to watching the Safety Video, please read the Safety information located on the back of your stateroom/suite door. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. This could result in legal proceedings. animal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. or CDs. Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. Arriving by Air: Holland America Line representatives will be stationedin the airport baggage claim area or outside the customs area (depending on local customs regulations), to greet guests and assist those who are eligible to be transferred to the pier. Crew Appreciation is a daily (adjustable) amount added to your onboard account and pooled in order to recognize the many team members throughout our fleet who contribute to the guest experience. Accessible Transfer Requirements: If you require a lift for boarding the transfer vehicle, please contact us or have your travel advisor advise our Guest Accessibility Department (please see contact information in the GUESTS WITH DISABILITIES section) as soon as possible, so we can arrange a special transfer. The best places to obtain specific information on required documentation and immunizations for your serviceanimal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. For these purposes, marijuana, even if prescribed for medicinal purposes, is considered an illegal drug as it is prohibited both under U.S. law as well as the laws of all or most of the countries that the ship visits. Please speak to the Future Cruise Consultant regarding other amenities for these voyages. Holland America Line has implemented this requirement so that you all remain together should an emergency arise that requires one or more in yourparty to be disembarked in a non-U.S. port. Passengers found to be smoking in their cabins or on their balconies will be charged a $250 penalty fee, per day. Go to the Navigator App and upload a photo.After you have completed the Online Check-in process, please print a Boarding Pass or access your electronic boarding pass on Navigator. All onboard purchases and services are charged to your account by using your stateroom keycard. Holland America's Koningsdam provides relaxed cruising with luxury stay experiences through Alaska's Inside Passage. No smoking of any kind will be permitted on any stateroom verandah. Book on board and you can reserve your next cruise at a reduced deposit of only US$100, US$300 or US$1,000 per person and receive a shipboard credit of up to US$500.00 per person. Environment: When it comes to protecting the environment in which we sail, our commitment is second to none. For more detailed information, please see the PACKING ADVICE AND CLOTHING sections. Dining venues vary by ship. Oxygen: This includes air travel to and from Canada, Bermuda, the Caribbean and Mexico. If you plan on bringing a scooter on the ship, please contact: Phone: 1-800-547-8493 (locally at 1-206-626-7044), Email:GuestAccessibility@HollandAmerica.com. (BBC World News, ESPN, Fox News and MSNBC are available, subject to satellite transmission.). We will acceptU.S. travelers checks. Boarding may be denied or fines levied against those guests arriving at the pier without the proper documentation, and those guests will not be eligible for a refund. Call us toll-free at 1-888-425-9376 or 206-626-7320. Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old; one adult chaperone is required for every five people under the age of21. be subject to their currency allowances at the current exchange rate. Holland America Line highly recommends that all guests carry a passport that is valid for at least six months beyond the completion date of your travel. Our embarkation procedures are smooth and easyyou carry nothing but your hand baggage, and everything is beautifully organized. After an absence of seven days or more, Canadian citizens may bring back to Canada up to CAD750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. Holland America Line Image With a small handful of exceptions that vary by vessel, Holland America bans smoking in all indoor areas on its ships, including staterooms. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. Professional, local guides and independent tour operators that meet our high standards lead each tour. Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Drivers License. Download the app before your cruise, log in, and immediately start using Navigator. Have your travel advisor call World Cruise Reservations at 1-800-522-3399 or1-206-626-7353 to add services to your itinerary. popular and unique itineraries. The EDL drivers license, or non-driver photo identification, is offered in the U.S. states of Michigan, New York, Vermont and Washington and in the Canadian provinces of British Columbia, Manitoba, Ontario and Quebec, to applicants that can prove identity and citizenship. Guests are not allowed to bring alcoholic or non-alcoholic beverages on board for consumption or any other use except as follows: Guests may bring Wine and Champagne onboard, however a corkage fee of USD $20.00 (which is subject to change without notice) will be applied to each bottle (max 750 ml in volume or less). Please practice wearing your life jacket. If you use a personal email provider, make sure to bring your user id and password and email recipient addresses with you. If you become ill or injured during the voyage and your diagnostic and/or care requirements exceed the capabilities of the Medical Center, you will be transferred to medical facilities ashore. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Cruise Documents: Holland America Line Express Docs Eco- friendly Cruise Documents. All guests are required to disembark the ship at this time. In the absence of running water, use alcohol-based hand sanitizers to protect your health. Login to your account before you ever step onboard to get prepared for your journey. Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. The Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. For voyages that are scheduled to end outside the U.S., a passport that is valid for six months beyond the completion date of your travel is required. Motion sickness medications are available for purchase onboard. Other consumables of concern may include ice madefrom local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. The minimum age to participate in Kids Club is three years.
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