Something_Different_2023 - Lemax Advertising Agency - Page 1 Im going to ask next time I go to the Post Office. Can you tell me when my shipment will be delivered? For a better experience, please enable JavaScript in your browser before proceeding. At 4:20pm on Friday, the tracking status was: in delivery by 6pm. Could not tell me when to expect delivery and I'm still waiting. He was repeatedly given new delivery dates, six in total, but each time the passport didn't arrive. EU Funds Strategy Department. The new passport etc was received by RMSD. Includes 5 waxes. The support documents are received today, which is 20 days after receiving the passport. BRITS have been forced to cancel flights for Christmas holidays and funerals after problems with passport deliveries due to demand. Absolutely amazed that HM Passport office use this service at all, worse than Yodel and that is really saying something! Some items are considered documents and may not require acommercial invoice. To calculate the top 5's we take the following factors into account: Latest items in Postal & Delivery Services, Radius Logistics Pvt. After taking a day off work and waiting in all day continually checking the delivery status on the last check I had the message delivery failed,unable to contact recipient!! But the reports on Trustpilot from people trying TNT lost my new passport - What to do So I had a very expensive economy 2-3 day delivery service! I have found the reviews for TNT to be very accurate. So to start they left a fed ex we missed you card. The Passport Office says that it can take up to 10 weeks for passports 'as many people put off applying during the pandemic' but that is just for the application and doesn't include any delay caused by the delivery service. Information after two hours on hold seriously,how a Home office can We offer door-to-door shipping to more than 200 countriesconnecting people and businesses all over the world. Then another one this morning, said out for delivery today . That would be worth knowing. TNT never give an ETA, simply that it will be delivered before 18.00 but they don't say "Provided the driver can be bothered". It takes over an hour to get through the queue on the phone. Absolutely amazed that HM Passport office use this service at all, worse than Yodel and that is really saying something! Wish I have not paid extra 5 for this service. To see all content on The Sun, please use the Site Map. Chat to a live agent or send us a message, Desperate holidaymakers beg to collect passports from FedEx depots amid severe TNT delays, The firm has apologised for having 'fallen short'. The option for redelivery is nothing more than just an option, as they continue to postpone it day after day. Purcell42 This company are a joke , 03 automated call line can't speak to a person . Welcome | USPS WebJoin the 5,909 people who've already reviewed TNT. Its not a GDPR breach at all. Letter before Action - How long should I allow the company to respond? I need my passport urgently and 4 days has gone by waiting for thiscompany to deliver it. Not even had a notification from TnT about another delivery despite the eldests passport application saying its been dispatched 24 hours before the youngest. I ordered some garden equipment which was despatched in three parcels via TNT. Picture of a black front door. He tracked it on TNT's website and saw that he had a new delivery date but, again, it didn't arrive. 455Lane Was told it was coming today but when I checked it has now been moved to Monday.". A delivery company has apologised amid reports that people are facing lengthy delays receiving their passports and some have had to cancel travel plans in the run-up to Christmas. I attended the passport office on Weds 10 Nov to lodge my application. ', It apologised for the delays and said that it was working with the Passport Office to resolve the problems. Your customer's enquiry must include the consignment number, delivery address and re-delivery date. Then they delivered it on a different day than I rescheduled for, and I found my documents creased and folded in the letter box. 2023 Trustpilot, Inc. All rights reserved. Warefk158 You should have reported it stolen days ago. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. TYNAO I still havent had a reply from the passport office even though I emailed them last weekend and should have had a reply within 72 hours. problems Do you have a question about this product or company? raised a formal complaint. Excellent Service, thank you TNT! Adult passport was posted through the letter box as we weren't in, child's passport was delivered at 7.30 saturday morning. Angela asked if she could collect her passport from the depot - but wasn't given permission. Desperate holidaymakers beg to collect passports from FedEx It added that it was "nearly impossible" to get information from TNT and the Passport Office was seemingly uninterested in helping. 1 Home Entertainment Tech Resource. Where can I find the shipment (consignment) number on my invoice? We are truly sorry to Angela for any inconvenience caused. We also ensure all reviews are published without moderation. No delivery. on 15/03/2021. How do I prepare an international shipment? Same issues the following day, but this time the bar code was for another address, not mine. Consignments may also attractsurchargesforadditional services. "People have experienced numerous failed delivery attempts, others have had their delivery date continuously pushed back with no end in sight. We use dedicated people and clever technology to safeguard our platform. Passport problem On 12th March after two calls to TNT customer services, I was told by the customer services person that the matter has been passed on to a caseworker and she will call/ message to update me regarding the consignment. Then they delivered it on a different day than I rescheduled for, and I found my documents creased and folded in the letter box. He was told by the Passport Office that his passport had been dispatched and was due to be delivered by TNT on 8 November. However, the passport did not arrive. He tracked it on TNT's website and saw that he had a new delivery date but, again, it didn't arrive. There were no calls or messages. States passport delivered 14/02/23. And now I have to call begging for answers about something that wasn't my mistake. The No. Our appointment was the Tuesday in Liverpool, Adult Passport delivered the Friday, and my child's passport was delivered on the Saturday. on 17/02/2022, I will never recommend TNT to anyone, I was meant to have my passport delivered to me on a Monday as it shows on their website, waited no message nothing at the end of the day when i went back on the site, it has changed the delivery date to Tuesday. No delivery, no update saying that they weren't delivering, absolutely nothing. They seem to miss that most people have cctv and can look back and see that there was no attempt or even a vehicle at pick up point, so some untruths are been told. Worst deliver company ever! If the driver has not yet attempted delivery or if you do not have a re-delivery card, you shouldcontact us. FedEx This is called wilful negligence. Hopeless hopless hopless DO NOT USE THEM!!!!! WebWelcome to USPS.com. Terrible companydo us favour just close this business u guys are not worthy of peoples trust, written by Absolutely unprofessional! I can accept the odd delivery problem, but forging my signature is wholly unacceptable, and gives a big question mark about credibility, trustworthiness, ethics and legality. The Passport Office said it was doing what it can to sort out the issue: We are aware that delivery demand is currently exceeding the capacity in some parts of our UK delivery partners network. Added to that, it's not uncommon to find parcels arrive, that look like they have been the near the explosive, TNT. It reads: "In recent months thousands of us have experienced significant delays in getting our passports delivered. As others have said first attempt at delivery (at home) no attempt to ring buzzer for entry. Processing Time and Return of Passport 25x30 cm 10/300 F 22x20x6,5 cm 10/300 F Pcs -500 500 2000 5000 Pcs -500 500 2000 5000 0,80 0,76 0,72 0,69 0,54 0,52 0,50 0,47 Marquage 1 couleur 1 position | 1 color 1 position printing Marquage 1 couleur 1 position | View our online Press Pack. You can also visit theHow to packsection for tips about how to pack your goods in the most efficient way. Again, no one came or contacted me. Since then she's made repeated attempts to rearrange the delivery, spending hours on hold when this was unsuccessful, but ultimately TNT admitted it had 'lost' her passport. It gave her a window from 8.00am to 8.00pm when it said that the passport might arrive. LawsonMonaghan168 The company assured me it had. Our standard liability for any loss, damage are outlined within ourTerms and Conditions. Rang at 5pm to see what was happening and was told driver attempted pickup at 15.03hrs which they never. I recently applied for a passport renewal and this was processed quickly by HM Passport Office. There is no contact with them. First notification of it even being on the way was an email with photo of the front door of the building and link to arrange redelivery, useless 12 hour timeslot following day meaning cant go out, and if it had been a working day would have had to take the whole day off. Tuesday came it showed out for delivery waited all day and nothing came, at about 7.35pm on Tuesday it changed the delivery date to Wednesday, realfrankturner FedEx told us: 'As COVID-19 restrictions have continued to ease, HM passport applications have increased. TNT - NOT EVEN WORTHY OF ONE STAR, sadly that was the lowest option. To determine volumetric weight, first calculate the volume of your package and then multiply this figure by the relevant conversion factor. Customer Services | Help Centre | TNT United Kingdom This was a blatant lie, tried speaking to the helpline, as I wasn't the sender I was unable to be assisted, contacted the supplier today (The Range) they contacted TNT and were told there was a high chance it would be delivered today and for me to track it online! They make it impossible to contact them!! My passport was delivered to the wrong address, despite disclaimer on front of envelope that important items were enclosed. We apologise for any inconvenience caused.". It gave her a window from 8.00am to 8.00pm when it said that the The driver did not request a signature or take a photo of the delivery. Found a tracking number by using passport application number on TNT service as was never contacted with one by TNT. She died after my passport was issued and I couldnt say goodbye because TNT wasnt able to deliver it. | Read 461-480 Reviews out of 1,126 When I tried to complain upwards, I was given another number to call that goes through to FedEx. CaydenWhite Delivery firm TNT, who has an exclusive contract with the Passport Office to deliver the documents, has been hit with complaints over arrival dates frequently being pushed back. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited.