It was summer time. They've overseen $4B+ in rental real estate for the country's largest REITs, including helping drive Waypoint Homes' "reinvention of renting.". Stealing money from their client base. After multiple complaints from tenants and. Unfortunately, based on the information provided, we are having difficulty locating you in our system. If you are subleasing a co-op or leasing a condominium, board approval will be required. Types of diversity represented in an organization, specifically of those who are founding members, currently the CEO, or have check-writing abilities in an investment firm. We are very sorry for this oversight. We will reach out to you directly and do our best to resolve this with you. About | Great Jones Reply from Great Jones Property Management. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. At Great Jones, our mission is to deliver software & services to the several trillion (!) Great Jones is terrible, dishonest, sloppy, super unprofessional. dollars in rental homes owned by small-scale investors. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Notable mention: They also have had more turnovers in their staff than any company Ive ever seen. See details. . We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. He sold the property to Great Jones, who vowed to continue great service without any adjustments. As a matter of policy, BBB does not endorse any product, service or business. We sent you a check in the amount of $1301 ON 5/10/22. There are many reasons why I would rate as 1 star, but the latest being that we didn't have ac for 83 days. The bathroom fixtures were old and outdated and I did not damage them. However, that is where the good stops. the temp was near 90 in the home). The worst management company ever! Who miraculously was able to contact the leasing team, whom by the way has no access to telephones only to emails they do NOT respond to. Their driving purpose is to utilize technology to stay one step ahead of investors needs and positively affect their bottom line through never-before-seen efficiencies. Some of the issues included poor picture quality, lack of proactive marketing, lack of follow-up with leads coupled with poor workmanship from making the property "rent ready" that hindered my property from being rented at market rent. Walk-in payments are not accepted at any of our locations. Diversity Spotlight (US Headquarters Only), Edit Lists Featuring This Company Section, Roofstock Expands Owner Service Offerings with Acquisition of Tech-Enabled Retail Property Management Leader Great Jones, Property Management Companies With Fewer Than 1000 Employees (Top 10K), East Coast Property Management Companies (Top 10K), Real Estate Female Founded Acquired Companies, East Coast Acquired Companies With Less Than $50M in Revenue. We would like to have a better understanding about your experience, please reach out to us at support@greatjones.co so that we can do our best to resolve this with you. Commercial Real Estate Portfolio Management | JLL Now they are using those funds post management time frame to charge me for landscaping and utilities. I hate this establishment I would never recommend anyone to live in any houses owned or managed by Great Jones they should be call called horrible Jones. Run Run from this place as fast as you can. Acquired by Roofstock New York, New York, United States 51-100 Series B Private www.greatjones.co 11,116 Highlights Total Funding Amount $33.8M Contacts 47 Employee Profiles 4 Investors 8 Similar Companies 10 Find More Contacts for Great Jones My attorney has just started combing through their documents so we can sue them and has already found multiple errors where it is obvious they dont even know what South Carolina law is. 5 reviews of Great Jones "Changing my rating to 1 star, none if I could. 12/22/2022. We would like to have a better understanding about your experience, please reach out to us at support@greatjones.co so that we can do our best to resolve this with you. After that you need to leave any inquiry or request to support@gratjones.co and you could receive a response in a few days or never. I have asked that these items be added to the turn sheet, but I have been struggling to get this taken care of. I have worst experience with Great Jones, I moved out of my apartment and they deducted 90% of my security deposit for the items which were never given to me at the time I took the apartment, like window blinds and some walls repair, where as I even used my wall hangings without nails , I used peel of stickers which I removed when I left the apartment, I tried to contact but no body responds , please please please do not deal with this thugs they don't have ethics and no professionalism , I rate them minus, they don't deserve even 0 rating. I see that the check for $420.00 was processed on 10/17/2022 and will be mailed out to your forwarding address. Great Jones will follow up and get the job completed through the owner or other business liaisons to solve the problem s as well as keeping you up to date with appointment times. GREAT JONES - 55 Monument Cir, Indianapolis, IN - Yelp Great Jones has been made VERY aware of this and has yet to make any action to find a better option for pest control therefore forcing us to live in an unsanitary environment. Great Jones Property Management Reviews - Trustpilot I never told Great Jones that it was repaired by the owner, and to this day (months later) they never called to schedule to repair it or check to see if we got it working. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. In addition, they overcharged me more than $3,000 for repairs that I have not approved, and they have been ignoring me requests for refund for weeks. Great Jones Florida, LLC | Better Business Bureau Profile I moved out of a Great Jones Managed apt. Grace Property Management. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. The application & $50 for fee was submitted on April 12, 2022. ********************;12:06 PMWe are very sorry to hear about the issues you are experiencing. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. To add insult to injury, in September, I receive a notice from Great Jones stating I still owe $500 for their services coming to a grand total of about $11K (not accounting for the property management fee and regular maintenance items). As real estate investors ourselves, we were sick of hearing about egregious upcharges on parts and labor, and frustrated by the lack of sophistication in management for the individual investor. One of their property managers wasted 2 weeks of my time having me view properties that already had current leases and failed to ever inform of it. Save your money and sanity!I wanted to share some additional follow up issues Ive experienced with Great Jones.After terminating them as my property managers due to a lack of effort and constant displays of incompetence.They have refused to release the funds they kept in reserve for the properties. Their driving purpose is to provide the highest quality care for your rental properties and work with local vendors to achieve the most competitive possible pricing for upkeep. To reach that potential, we are starting with modern, full-service, highly technology-fueled property management itself a $30-40 billion market, as well as the connective tissue to hundreds of. So I left the property "Rent Ready". Application was submitted for an home 8/4/22 Emails and phone calls with no response Home sent to different management company app was not Now Im being told app is exp and I need to pay again for something that was poorly handled on they end I was advised for a month that someone will contact me and it never happens I was even told my app was incomplete and when asked what was missing no response My app had shown approved I live In ******* ** and need to relocate and this has been the worst experience. Jessica is so experienced and knowledgeable, I am very impressed! Literally the worst rental company in Greenville dont waste your time. BBB Business Profiles are subject to change at any time. The utilities had also not been turned on after the tenants moved out, leaving the ** and refrigerator without power for a week and a half. I am a current resident. It goes against our guidelines to offer incentives for reviews. I terminated my contract with Great Jones in July 2022 and am still now having to spend more money to address the same issues and lack of quality workmanship. I honestly simply cannot believe a property manager company would rent out a residence with this many issues. As a property owner, I am very disappointed with the level of service provided by Great Jones. We will reach out to you directly and do our best to resolve this with you. When I considered switching management of my townhouse to Great Jones, I checked reviews and at that time I saw a lot of negative reviews from tenants but not from landlords so I decided to give this company a try. We would like to have a better understanding about your experience, please reach out to us at info@streetlane.com so that we can do our best to resolve this with you. Im very happy they have so many negative reviews. So I begin to correspond with the property via the suggested channels to no avail. We would like to have a better understanding about your experience, please reach out to us at support@greatjones.co so that we can do our best to resolve this with you. Our proprietary tools and investment expertise deliver powerful insight and better returns. They will not respond to your emails or calls and if youre lucky enough to get someone on the phone its with a third party company that has nothing to do with Greenville and has limited knowledge about any of the properties. Great Jones never did walk through to record the existing condition of the condo when the contract was signed, so there was no way to prove what damage was done by tenants. Susan C Williams, thank you for sharing your positive experience! I do want to let you know that a concession for your time without a/c was approved and will be processed against your move out statement. With an unemployment rate of 2.7%, the city has experienced incredible economic growth. leasing@greatjones.co or (239) 201-2164 Own rental property? July I noticed a warter leak in my walk-in closet coming from behind the wall. My entire house has been backed up for 3days and counting! Unfortunately, based on the information provided, we are having difficulty locating you in our system. All Rights Reserved. We also ensure all reviews are published without moderation. JLL has a great opportunity to join our Retail Property Management Team at the Shops at Palm Desert. And They did not that in order. Hi Kathy Robinson, we appreciate your honest review. How do I request maintenance and repair services? - Great Jones, A 0/10 do not recommend wasting your time on this company whatsoever. She was charged for a service that never took place. I watched the property continue to be actively accepting applications and even moving the price of rent up and down on the property listing for MONTHS after my initial interaction. It's August and still not fixed/replaced. I will definitely be gone after the lease actually started packing already. The man on the phone was absolutely demanding and kept pushing I go ahead and fill out the application. leasing@greatjones.co or (239) 201-2164, Enter your rental property's zip code or city below, Or call us (866) 504-2251 to speak to a portfolio representative. Roofstock Expands Owner Service Offerings with Acquisition of Tech All I get is the run around about fixing it. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Heres my Work Order Number 298332-313933. I just recently placed a applicationI just recently placed a application for one of Great Jones Rental Property in Tampa florida, I have not received an email stated that my application was approved nor denied. Browse all of our available rental listings, Or contact our leasing team: If you could provide more information to us, we would be more than happy to try and make this situation better. We are well-funded by leading global investors including Crosslink Capital, Zigg Capital, Juxtapose, and top NYC angels & real estate entrepreneurs including Kevin Ryan, David Rosenblatt, and Jason Finger, who have founded or led companies such as Seamless, Gilt Groupe, MongoDB, DoubleClick, 1stdibs, Floored, and others. They initially charged me close to $8,000 to get my property "************" and allegedly fixed a long list of issues which I recently learned many were not actually fixed.
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