We hope youve found our article helpful and learned how to get a refund for Minecraft. If you are having difficulty playing a game purchased through Mojang Studios, are dealing with an unrecognized transaction, or are looking for a game refund for titles such as Minecraft: Java & Bedrock Edition for PC or Minecraft Dungeons, this article is for you. Your eligibility depends on how long its been since the purchase and whether youve already played the game for a specific period of time. If youre a parent with associated child accounts that share your Xbox subscription, make sure that you make purchases with your own account, as child accounts do not provide a payment method for this. - Click on your account and then click on Sign out. If you have made a purchase on the CubeCraft Store or the Minecraft Marketplace, please keep in mind that all these payments go through Microsoft's in-game currency known as Minecoins. If youve made a purchase on your Windows 10, reach out to, If you used Kindle Fire or Kindle Fire TV, reach out to. All returns processed back to our returns center may be assessed a $5.00 convenience fee for processing. Is there any way to refund a Minecraft map? - Microsoft Community 5. For further billing and installation support, contact your device's app store. Privacy Policy. Your money doesn't need to be wasted like that. Buyer altered images and sent to Etsy to try to get a refund and keep the item LOL. Otherwise, check out, Contact Amazon if you bought a gift code fromAmazonthat you wish to refund. Minecraft marketplace refunds - Microsoft Community This does not effect our editorial in any way. Looking for a way to get a refund for Minecraft? If youve ever made the wrong purchase of Minecraft, let us know what you did about it in the comments section below. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I didn't receive the coins that I purchased. Redeem a gift card or code to your Microsoft account. Open the in-game Marketplace and click the button next to your account name to see your inventory. Note: While your currencies from Minecraft will carry over to Minecraft Legends, no Marketplace content from Minecraft will carry over to Minecraft Legends. Some retailers may offer refunds or compensation, so we urge you to return the card with the receipt to the store where it was purchased. Be advised that you will only be refunded for the product(s) returned (minus shipping charges) as we will be providing you with a prepaid shipping label. You can follow the link mentioned below to contact the Store. If you are stillunable to find your missing Marketplace items, contact Minecraft Support. For more information, please refer to the Minecraft: Java & Bedrock Edition for PC FAQ. If your child has their own Xbox account that you have provided consent for and you want to purchase marketplace content for them, it will need to be purchased through their Xbox/Minecraft account. To request a refund for Minecraft on Windows 10, you will need to use your Microsoft account. Our support team is not able to refund your game purchase unless it was purchased from our sitewww.minecraftdungeons.netand played through the Minecraft Launcher. The Bedrock Edition is available on Windows, iOS, Android, and Fire OS. If you are having difficulty playing a game purchased through Mojang Studios, are dealing with an unrecognized transaction, or are looking for a game refund for titles such as Minecraft: Java & Bedrock Edition for PC or Minecraft Dungeons, this article is for you. Content in Minecraft Legends is designed to work exclusively with Minecraft Legends, just like content in Minecraft is designed to work exclusively with Minecraft. However, its important to note that since Minecraft is available on multiple platforms and in different versions, refund policies can differ depending on where and how you purchased the game. In all cases, by signing in with your Xbox Live account, you can access your Minecoins on any Minecraft Legends device. If you're interested in becoming a partner, and to learn more about the criteria required, visit the Minecraft Partner Program page for more info. See https://help.mojang.com/customer/en/portal/articles/359338-mojang-refunds-policy. Press Submit.. If you submit your refund request to Mojang directly, it can take up to two business days for them to answer. Check the top-right corner of Microsoft Store to make sure you have enough coins to make the purchase. The mobile app offers almost the same gaming experience as the PC and console versions. Upgrade your gameplay with Minecraft DLC. Once you've purchased Minecoins, they cant be converted back to real currency. Harassment is any behavior intended to disturb or upset a person or group of people. By {{catalog.DisplayProperties.creatorName}}, Any items that have been opened, unsealed, or had tags removed. Can You Get a Minecraft Refund for Other Editions of the Game? https://www.xbox.com/en-US/live/minecraft/sign-up. If we've done something that has caused you to be unable to access your Realm, contact, , and we'll try to fix it. You may wish to dispute your purchase directly with the seller. This includes skins, texture packs, and more. Hello everyone. Ourrefund policy allowsforone refund per license. Make sure that youre signed in with the same account used to complete the purchase. The eligibility for a refund depends on several factors, such as how long its been since the purchase and whether youve played the game for a specific period. Here is how to do it: Find and click on the Chargeback Instantly feature, Provide the app with the details about your bank, Write the name of the merchantthe company you bought the game from. Sign in to your Microsoft Account. The time it takes to get the refund highly depends on the payment method used during the purchase. If you have accidentally bought the wrong Minecraft edition, contact the appropriate support team for your console. How can I get a refund for a Marketplace Map/Bundle/Rank? If your refund request gets approved, refunds could take up to two weeks, depending on your bank. 2022 Mojang AB. I cant redeem my code, what should I do? Return Policy | Official Minecraft Shop Explain why youre returning the game, if necessary. Youre always welcome to purchase one of these and give it to a friend. #3 Jun 4, 2018. If you do not have an Xbox Live account associated with your game, then your Marketplace purchases will be tied to the device you used for the purchase. Here's where you can learn more: To cancel any Microsoft subscription, see How to cancel your Microsoft subscription (includes Xbox Live or Microsoft 365). Other valid reasons include making the same purchase twice, unauthorized purchases, and the inability to play the game even after troubleshooting. This is a self-service option, so if your request doesn't violate the refund terms, it should be approved instantly. Buyer didn't read before buying and demands review to remove - Reddit Thats why its vital to react immediately after realizing youve made a mistake. Since Minecraft Bedrock Edition is available on multiple platforms, including Windows, iOS, Android, and Fire OS, the refund policies can vary. Nintendo will not accept returns or exchanges for the following items: Any items that are shipped to Nintendo after 30 days from delivery. If you have another device running Minecraft, sign in on that device to see if your purchase appears there. This app can help you request a refund for whatever Minecraft Edition you want to. Since Minecraft Marketplace is available on Windows 10 and all devices that support the Pocket Edition, youll need to contact the corresponding stores support to request a refund. For other purchases, please read below. In most cases, youll need to submit a refund request to the company through which you purchased Minecraft. fromthepurchase, andspecify which purchasetorefund. Please note per our return policy, all return refunds are for the product only and do not include shipping charges. Our support team is not able to refund your game purchase unless it was purchased from our site. You may get a refund depending on the circumstances. When requesting a refund, make sure to provide your personal information and a detailed explanation of the situation. File a refund request by entering your personal information and explaining the situation. Some retailers may offer refunds or compensation, so we urge you to return the card with the receipt to the store where it was purchased. Therefore, you will have to contact the corresponding stores support to request a refund. Click the icon for the content you want and download the piece of content onto your device. If you used Apple TV, contact Apple TV Store. If your child has their own Xbox account that you have provided consent for and you want to purchase marketplace content for them, it will need to be purchased through their Xbox/Minecraft account. How do I get a Refund for Minecraft Windows 10 Edition are using their amazing creative brains to concoct incredible new ways to play on mobile, Xbox, Windows PCs, Nintendo Switch, and PlayStation 4. Nintendo of America Inc. Headquarters are in Redmond, Washington, USA. Even better, you can use content you buy on one device on any other mobile, tablet or Windows device where you own Minecraft, as long as youre logged into your Xbox Live account! That's right, Microsoft and Mojang are opening up the Minecraft Marketplace to creators like you, so yo. What did you do about it? Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. Select "Order History.". The same link i posted above for the original poster explains how to request a refund on the Java edition if you are eligible for one. Returns & Exchanges - Nintendo Official Site If you see a completed purchase, restart your device as it may need to be updated. I kept clicking the store stuff to get rid of the 'NEW' tag, and I accidentally pressed one of them twice, resulting in me buying something I didn't want. If you find something broken or otherwise bothersome in an item you purchased in the Marketplace, contact. With a Microsoft or Xbox gift card , you let the lucky recipient choose the gift they want. This app can help you request a refund for whatever Minecraft Edition you want to. If you are stillunable to find your missing Marketplace items, contact. Scan this QR code to download the app now. Minecraft marketplace refunds Is there any possible way i can get my Minecoins back from buying a map i didn't buy on purpose. If the purchase was made via PayPal then the refund will return to the PayPal account used to purchase. No. Or learn more aboutAmazon refunds. You can also include photos that support your claims. Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. Really, thats all there is to it. Follow the instructions to complete the request. The Minecraft Marketplace on the Bedrock edition of the game has SO MUCH content it is staggering. You can also include photos that support your claims. Minecraft players (like you!) You can purchase all Minecraft Legends in-game content and add-ons using Minecoins, including skins and mini-games. Available for purchase in the game store, Minecoins let you buy content from creators on Minecraft Marketplace, which is curated to ensure quality and refreshed on a monthly basis. 2. Press Request refund. The products name and order number will be filled in automatically. When I picked it up, it said I had purchased some "mashup" I don't want. Visit the Xbox Support page. Hello there! If they dont respond in five business days, you can try contacting their customer support with DoNotPay to avoid waiting any longer. This guide will explain the conditions for a refund and the necessary steps to take.
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