If you are a legal representative of an individual, by submitting that individuals personal data, you are representing that you are the individuals legal representative with the right to obtain goods or services for them. According to the latest confirmation statements submitted on the 2020-12-31, there are currently 12 directors. Where we rely on your consent as the lawful basis for processing your personal data and special category data, you may withdraw your consent at any time. Furthermore excellent are the rates! If we can be of any assistance, you can always get in contact with us and a member of our team will gladly provide assistance. Hi Paul, Thank you for your feedback. Cookie Policy The Chronomics contact (Ryan S.) was prompt, patient, and extremely helpful in guiding me through the process of registering my covid test a process I found pretty awkward and impossible without his help. Click Manage account > Security. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. I would understand if I had sent the email to the wrong address but I used their online contact form and have still been ignored. Except as prohibited by applicable law, Chronomics (and its group, affiliates and representatives) expressly disclaims any and all liability for any consequential, indirect, incidental, special or exemplary damages, including without limitation any loss of revenues or profits or any loss of use of data, arising out of or connected in any way with the services, bio-infrastructure, test kits or test result; and Chronomics shall not be liable for acts, omissions or conduct of any third party (including without limitation any laboratories, healthcare providers, clinicians, contractors or otherwise) from the risk of harm or any damages from the services rendered or test kits manufactured, distributed, dispensed or sold by any third party. Eventually found a TUI emergency number where a kind lady issued new bar codes and then all worked. 2017-2023 Chronomics Inc. Hurdle is a trademark of Chronomics Inc. All rights reserved. However, somebody emailed me within 5 minutes with a resolution. We design and deploy bio-infrastructure across more than a dozen verticals to simplify, speed-up and scale the use of biomarkers to improve everyday decisions. Funding. This could relate to your personal health and wellbeing; the cleanliness of your environment, or any number of factors that affect how you live and work. For reasons of substantial public interest. Apart from the cock up with TUI's very poor communications (with just about everyone concerned) regarding when our booking numbers appeared on the 'Chronomics' system, everything went to plan. Leave your details and well be in touch shortly to arrange a time to speak. Re: TUI/chronomics day 2 Test 1 year ago Save Dave We hope you had a wonderful cruise and if you need any further assistance please don't hesitate to contact our team and we'd be happy to help. Optional: If you've used all ten of your recovery codes previously, then click Generate new codes. Modern Slavery Statement. We hope you have a great week! CHRONOMICS LIMITED After much frustration in trying to find out why my test hadn't arrived, I got my money back. If the COVID-19 pandemic has taught us anything, its that rapid development and collaborative innovation in biological science is crucial for humans to survive and thrive. This is only required during registration, whilst completing your test. Except as prohibited by applicable law, the services, bio-infrastructure, test kits and test results that are made available through or via Chronomics are provided as-is and without any warranty, representations, assurances, or guarantees of any kind whatsoever, whether express or implied (either in fact or by operation of law). I haven't got my test result yet, what should I do? Blog 39. United Kingdom, Tests for Individuals Hi Joanne, I'm sorry to hear of your experience Joanne, unfortunately from your name left against your review, I am unable to identify any previous orders created, in which I require to obtain contact history.We do always email all of our customers back and our contact centre is open from Monday-Friday 09:00-18:00. Home sample collection kits. It always starts with CHRON/CHROM, followed by a short series of letters/numbers and you will have this number on your initial booking confirmation email from us. Its also available in your Chronomics dashboard: Click here for information on the upcoming Bank Holidays. AI-led Risk Prediction | Screening | Oncology Specialty Services To communicate with you and market to you where, depending on your location, you have opted in or opt to receive marketing information marketing requirements. Weve since developed a testing platform that is helping re-open travel for thousands of people, entering into partnerships with some of Europes sector leaders from airlines to travel agencies in 2021. Very impressed. Privacy Policy Chronomics refund MoneySavingExpert Forum On our return I asked for a refund but I was just blanked ( not possible) you provided result which were late thats it. Chronomics is a tech-bio company on a mission to make biology accessible and actionable to everyone. About Us We believe biology, and how we use it in our day-to-day lives, can drive human progress in the same way digital developments have transformed our world in the last 30 years. https://help.hurdle.bio/contact-usKind regards,Ty. To withdraw your consent to processing your personal data. To learn how Hurdle (a Chronomics Ltd. brand) handles your information, please see our privacy policy. I'd be more than happy to look into a refund request for you and resolve any ongoing concerns you may have with your order. Still no refund!!! If we can ever be of any further assistance, don't hesitate to get straight back in contact. Prices of Covid-19 tests shown above updated on 1 December 2021 excluding discounts from Chronomics promo codes and online deals from partner airlines and holiday providers.