There is no opportunity to rent out the unit since we cannot even use the timeshare when we want to travel AND, since they have now told us that this has zero resale value, there is no opportunity to sell it back. Westin Nanea Maui, HI - Last Updated April 2022 - Yelp Discover Mauis amazing hidden secrets with a variety of tour options. Im sharing our experience because people need to be made aware of their deceptive sales tactics and fraudulent sales presentations. ReadMore, Discover a charming island favorite. RedWeek, Inc. is a Registered Seller of Travel in the following states: There are only 2 view types - Resort and Oceanfront. Additional sorting options might be available (by type of traveler, by score, etc). The pool is safe for kids; in fact this is a very kid-friendly resort. Westin Nanea offers furnished villas featuring flat-screen TVs, fully equipped kitchens and washer/dryer. There's no capacity for cribs at this property. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. The Westin Maui Resort & Spa We didnt have the use of this bathroom for several hours after coming off the beach.I lodged a complaint about all this and two days later the Manager of Housekeeping , Maureen, came to our room with her staff to finally clean this room up properly. Returned in 30 minutes and were told yet another story. All fields must be valid. We then contacted Rhonda Robinson, Owner Advocate, and eventually the Director of Customer Advocacy, Carla Smith. Westside Pool Las Vegas Commercial Swimming Pool Maintenance There is also a sofa bed in the main living area. This resort is committed to making our facilities, amenities and services accessible to guests with disabilities. Location: Main Pool When I spoke to you, Marriott, I told your rep we had NEVER used the Vacation Club, nor did we care to do so in the future. To protect the integrity of our Owner data, employees are blocked from performing certain actions on the live website that might impact the customer record of the Owner you are emulating. It is amazing to think that a company as large as Marriott Vacations Worldwide (and the at least 5 more brands they operate under) that our letter sent to a Senior Leader would result in a form letter equating to to bad, so sad, call an 800 number. There is also a whole load of hidden fees that were never disclosed to us, nor do we understand their purpose, other than to take more of our money. Their interest rate is 10.99% and the high maintenance fees are due even if you dont use the timeshare, even during COVID. The Westin Nanea Ocean Villas | Vistana Signature Experiences Took a while to get it. 45 Kai Malina Parkway, Vistana Hawaii Tax ID # TA-139-329-5360-01, Lahaina 96761 , Hawaii, USA Valet couldn't find our car one day. Bottom line is there was nothing she could do regarding a cancellation and refund. My experience with Marriott over the years has not been much better, but it is clear (in my opinion) that in recent years Marriott has completely lost its way and has zero interest in taking care of its most important asset - the owners / customers. What other views are available? They should have offered a win - win by selling us an upgrade or cancelling our initial payment, but decided on neither option. You will be subject to the third partys terms and conditions and privacy policy. The Westin K'anapali Ocean Resort Villas North 170 Kai Ala Drive, Maui, Hawai'i 96761, United States Phone: 808-667-3200|Check in: 4 p.m. |Check out: 10 a.m. 81F / 27C Announcements|Resort Policies|Accessibility Resort Info Resort Toggle MenuResort Menu Overview Photos Villas Activities Amenities Dining Maps Offers Purchase Community Overview Visit hotel website >. Next time they offer me something VIP I dont know its just a ploy. Please complete all fields. The biggest issue at the moment are the restaurants and restaurant staff. Therefore, my status should have been moved from Executive to the Presidential Marriott. We went to the pool bar as the restaurant was closed. The Westin Nanea Ocean Villas, Ka'anapali: Westin Nanea Villas, Just opened, can't recommend - See 1,894 traveler reviews, 1,032 candid photos, and great deals for The Westin Nanea Ocean Villas, Ka'anapali at Tripadvisor. RESERVE POOL SEATING AND CABANAS. To edit a review youve already submitted, contact our Customer Service team. I was able to spend the night here with friends in town and I must say it was excellent. There is also a sofa bed in the main living space. I comparing the Westin Nanea to other resorts. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. We requested other accommodations and were told they were booked but would try to find something. We didn't expect ocean view but certainly not the parking garage. We have reached out to the company multiple times via phone and writing and have received zero help or movement towards resolution of multiple issues. Absolutely incredible stay. Most recently (Aug 30, 2022) I contacted Marriott to "bank" my time / points and got a message stating that "all lines were busy" and was offered a callback. JCB, All lies. Happy Hour is from 3 p.m. to 6 p.m. daily. Our only solution was to rent another 2 bedroom suite elseware and pay for that and the crappy little hotel room that they provided. Welcome to The Westin Ka'anapali Ocean Resort Villas North There were multiple misrepresentations made about how the timeshare would increase in value and was a good investment. Please continue to check this website frequently for updates prior to your upcoming reservation. The full service restaurant is not open. You will be subject to the third partys terms and conditions and privacy policy. We have now escalated our concerns to the President of the company at their corporate headquarters. Each villa invites guests to gaze at the breathtaking beauty of West Maui from the comfort of a furnished balcony. Westin Naneo - Maui Forum - Tripadvisor Ocean view At no point during any of our contract signings, were we ever informed of the rescission period, nor did we sit down and review the real cost of the loan with our Sheraton agent. Amazing how everything ran so smoothly and such an impressive and friendly staff! With Outrigger Honua Kai management services, you can rest assured your home ownership experience is stress-free. Enjoy an authentic dining experience with delectable dishes made from local ingredients at our on-site restaurant. The Westin Nanea Ocean Villas, Ka'anapali is located between North Kaanapali Beach and the mountains of West Maui. For poolside lounging, bar service or a more casual all-day dining experience in Lahaina, visit Inu Pool Bar for lunch or dinner. Returned in 30 minutes and were told yet another story. Ate at the pool bar. Marriott was unable to work with us to allow us to shorten our stay or even just stay the night at their resort on the night of our wedding. Sign up for notification emails , Timeshares for sale at The Westin Nanea Ocean Villas, Get alerted as soon as new resales are added. Plus, my Bonvoy status should be . Guests submit their subscores and their overall scores independently theres no direct link between them. Aloha Tako4you, you are always welcomed back at The Westin Nanea Ocean Villas. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Though the resort offers a wonderful escape from the world, we keep you connected with complimentary wireless High-Speed Internet Access in all villas. Let us help you make the most of your trip to Maui. The Westin Maui Resort & Spa We have not been happy with our timeshare whatsoever. Step outside your villa retreat and embrace a welcoming abundance of amenities at every turn. I WAS ASSURED THIS HAD BEEN DONE MY LAST ENDLESS TELECON WITH YOUR COMPANY. ReadMore. The Westin Nanea Ocean Villas vacation rentals - Vrbo When we arrived to check in, we we're given our Villa, a one bedroom overlooking the parking garage. When we went to breakfast the next morning we were told we would have to wait 15 minutes for a table even though there were many empty and clean tables and it was a buffet. Our all-villa resort rentals feature spacious living and dining areas, full kitchens and remarkable ocean or resort views. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Total fabrication, good luck with resale! The Westin Nanea Ocean Villas 45 Kai Malina Parkway, Lahaina , Hawai'i 96761 , United States 808-662-6300|Check in: 4 p.m. |Check out: 10 a.m. 81F / 27C Resort Toggle MenuResort Menu Overview Photos Resort Updates Villas Activities Amenities Dining Maps Purchase Community The Westin Nanea Ocean Villas Choose your perfect view and the number of bedroom and we'll do the rest. Surprising - they still didnt sort it and asked me to leave while they will send me emailOverall horrible experience- I was keen on buying membership but this experience turned ne off , if this is how Marriott vacation experience is like Feed back of our experience, NANEA OCEAN VILLAS--TIMESHARE SCAMVistana and Marriott companyI am a victim of a scam by a timeshare company Vistana Portfolio Services they are part of Marriott and I used to be loyal Marriott customer but no more. I understand that the reservations where cancelled and I can almost understand the fact that they could not even accommodate us for one night, but why could they not just extend our points?? Run. We invite you to learn all this unique resort has to offer and to be inspired to discover nanea. We were set to check in on 10/11/22 and had wedding plans on 10/16/22 on Marco. Your real feelings show in that NOBODY can live long enough to get past the outer ranks of salespersons to a LIVE SUPERVISOR to remedy this mess. 45 Kai Malina Parkway, Vistana Hawaii Tax ID # TA-139-329-5360-01, Vacation with Confidence: Our Next Level of Clean. | More head aches than smiles. Resorts in the United States, U.S. Virgin Islands, and Puerto Rico. That seemed strange as there seemed to be almost o o e else around. More recently the quality of the resort has declined to unacceptable lows. Were excited to hear about your favorite activities and dining experiences. 808-662-6300 This is a time share operation. , Independently certified for sustainability. Please note: any rate that includes breakfast is for 2 guests only. We found this unacceptable after traveling 4000 miles expecting a better view. Today was quite the twist. We were wrong. However, we now know that booking vacations with them is an ABSOLUTE NIGHTMARE! Ideally, we'd publish every review we get, positive and negative. All with Westin touches keeping in harmony with the Hawaiian culture. After almost two hours of being told different stories and asking for the GM, a young man who repressented himself as the office manager told us our Villa would be ready at 4 PM. English, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 808-662-6300, Self Operating lift or a sloped entry in hotel swimming pools, Valet parking for vehicles outfitted for drivers in wheelchairs, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Unlock your stay with the Marriott Bonvoy App. Claim your profile to access Trustpilots free business tools and connect with customers. Thank you for acknowledging our outstanding staff that were a part of your Maui vacation. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. In addition to an incredible resort, youll also have one incredible destination to explore. When we arrived to check in, we we're given our Villa, a one bedroom overlooking the parking garage. We were excited to visit somewhere that we had not traveled to before, so we said yes. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. We found this unacceptable after traveling 4000 miles expecting a better view. We hope to hear from you soon and look forward to restoring your faith in our resort. We have provided names, dates, and examples of the outright misrepresentations on the sales table.The Myrtle Beach office, told us that anyone in our family or as deemed by us, would have access to our benefits. 24 Resales from $7,500, 54 Rentals from $350/night Youll find everything from the essential to the not-so essential in our general store located right in the Konea lobby. Cookie Settings | (Until we meet again), This is the version of our website addressed to speakers of English in the United States. They need to be investigated for their dubious business practices. Marriott Vacation Club Reviews | Read Customer Service Reviews of
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