The number of kWh is then be multiplied by the price per kilowatt hour as detailed on your gas bill. If your meter is behind a locked gate, please provide your meter reading. Give accurate, automatic meter readings . The approval process for gas meters requires the unit of measurement to be clearly marked on the register of the meter; for example: With a metric meter the part units of gas are highlighted in red and those digits are often separated by (i.e. Speak to an expert and have your query resolved in minutes. If your phone doesn't have a camera you can send readings manually: If you have gas and electricity, follow these steps twice to give both readings. The number is the same whether you already have one of the British Gas HomeCare products and youve got a query or if you are considering becoming a HomeCare customer. In addition to the time saved compared to reading your meters manually, remote meter reading helps you eliminate misreading errors, time consuming follow-ups and estimated calculations. - Submit meter readings for more accurate bills. If you prefer to have things in writing you can send a complaint letter to British Gas using the following details: If you need to make a complaint to British Gas Home Services, you can also call 0333 009 5784. From easy changes you can make for free, to energy-saving home. The phone line for Welsh speakers deals with all aspects of British Gas services in one place, including bill payments, meter readings, moving house and boiler services and repairs. And well only need to estimate the extra energy used for the last 3 days. Let us set everything up for you and leave you with one less thing to think about when moving house! British Gas smart meter customers are still unable to track their energy usage, with some complaining they have been unable to check consumption on the firm's app, website and in-house display for over a year. Check our community expansion list to determine if an expansion surcharge will apply to you. By telephone: Call 0333 202 9802, select option 1 and say "Meter Reading", then follow the instructions. So say goodbye to reading your meter, and get a smart meter installed by our award-winning team. This corrects the volume of gas to account for temperature and pressure (as gas expands and contracts). Well help you save energy, cut operating costs, reduce carbon emissions and qualify for financial incentives. British Gas has a social media presence on various platforms. SO23 5AR. If youre a British Gas customer and you think someone has been tampering with your meter and stealing your gas and/or electricity contact British Gas on 0800 587 2737. If the pointer is between two numbers, write down the lower number if its between 9 and 0, write down 9. Well use the latest reading to update your account. Depending on the type of query you have, there are different customer service numbers to use to contact British Gas in specific circumstances. Heres what to do: Submitting meter readings means we dont need to use estimates for your bills. Submit meter reading | My gas meter | Enbridge Gas If you have a Smart meter but would still like to give us a meter reading you can submit them here. Are British Gas asking for meter readings by text? British Gas is encouraging customers to use their online form to submit a meter reading if its app is down. You can also take a photo of your reading and upload it onto the app. Discover more energy saving tips here: http://bit.ly/bgenergytips or subscribe to our YouTube channel: http://goo.gl/Bv7M2D.We've made submitting meter readings even easier with the British Gas App, but you can also submit a reading via phone, text or by logging into your British Gas account.There are two main types of meter and they are usually under the stairs or outside. Record the numbers from left to right. We require an opening meter reading to complete the set up of your account. What to do if you can't submit your energy meter reading If you have a Smart meter then we will use the reads sent by the meter; if you have a conventional meter then we may send someone out to read your meter at your property. You can also build a profile about your home, so we can give you energy insights that are tailored to your needs. If you're thinking of switching your business energy to British Gas, call 0333 414 5188 for a quote. Youll find useful information about joining British Gas as a new customer. Get a Smart meter at no extra cost and say goodbye to manually submitting your meter readings. Industrial processes are the third largest source of emissions in Ontario. The conversion factor from cubic feet to cubic metres is 0.0283 therefore: 1 cubic foot = 0.0283 cubic metres. With British Gas HomeCare, you can take out cover for any breakdowns or repairs needed for your boiler and central heating system, as well as annual servicing and even electrical appliance repairs. And, because they send automated meter readings, you get more accurate bills. If we can't access your meter because of vegetation, a protective dog, weather, or a locked gate or on months we do not read the meter, you will receive a bill based on estimated natural gas use. British Gas on the App Store It is important however that any zeros are included in the reading provided to the supplier thus in the following examples: Information found on the gas bill itself will generally explain how the bill has been calculated. We only collect anonymous data. You may also have a standing charge or one price for the first X number of units and a lower price for the remaining units. You'll be able to see the last reading you gave us. To direct your query to the right place, it is often more efficient to use the British Gas live chat service, which youll find on the Help and Support Frequently Asked Questions pages on the British Gas website. Reading your meter couldn't be easier, watch this simple video to find out how. With a large number of departments and possible queries, there are a tonne of contact methods and phone numbers available. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. You should be able to submit your BG meter readings by phone on the following number: 0333 202 9524 Available 24 hours a day. Let us guide you through the Warm Home Discount and find you the right tariff that can also give you an additional 140 from the Warm Home Discount. If your supplier is unable to resolve your dispute then the Energy Ombudsman can investigate. Welcome to Enbridge Gas we are here to help you. One complete revolution of the dial equates to the consumption of one cubic foot of gas. The 3 red buttons on your meter might say A, B and C. Texts from British Gas asking for a reading? : r/AskUK - Reddit If you dont provide a reading and you are due a bill, we will try to get a reading from you. . She has experience researching, writing and publishing for a wide range of websites covering tourism, beauty and recruitment. We use some essential cookies to make this website work. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. However, the Office for Product Safety and Standards is only responsible for gas meter accuracy and complaints about billing should firstly be directed to the supplier concerned. 100119879. If you would like to provide a reading, you can enter it below or login to your account and submit it under the My Gas Meter tab. Send your readings automatically Get a Smart meter at no extra cost and say goodbye to manually submitting your meter readings. What does it mean to have power of attorney? Your meter reading has been recorded and will be used for your upcoming bill. Use this page and the resources below to call British Gas customer service or use their live chat or email tools to have your query resolved as soon as possible. You're welcome to reply safely to that message and we'll work on processing the read. Help for electricity and gas meter readings | E.ON Next Find out how to read your smart electricity meter. Plug your smart energy monitor back in. Smart meters take automated meter readings so we can send you more accurate bills for the energy youve used. British Gas says its customers can earn around 4 for every unit of electricity that they reduce their consumption by during events, although it is up to the National Grid to decide how much each . For other enquiries find British Gas contact details or live chat. Weve a full supplier-by-supplier breakdown below. If your supplier is unable to do this for any reason then you may want to take the reading yourself and provide this to the supplier. Click the send reading button. British Gas encourages customers to send readings automatically via a smart meter. If you dont have the OVO Energy app, this is the next best way to send us your reading. All other applicants can select Switch to Gas. British Gas - Apps on Google Play We use cookies to improve our website, follow up on incomplete orders, and show you relevant ads. Your bill will reflect any price changes which may happen. You will first need to provide your name, email address . Simply read the numbers from left to right just like a car odometer. Youll find this information on your past gas and electricity bills, or you can calculate it using our free energy consumption tool. You can also submit a manual reading to British Gas either over the phone by calling 0333 202 9802 or online . The inaccurate readings are attributed to the energy meters design, together with the increasing use of modern (often energy-efficient) switching devices. All rights reserved. For home services customers who prefer to put pen to paper, send your complaint letter here: Services Customer Relations If for whatever reason you have a complaint that you would like resolved or acknowledged by British Gas, you can communicate this in a number of ways. For customers who already receive gas and electricity from British Gas, you can contact British Gas home services through your online account. Here is a quick reference guide to all the British Gas contact numbers available. How often you submit readings will also depend on how youve chosen to pay your bills. Save on smart thermostats, insulation, boilers, and more. Finally the figure is converted to kWh by dividing by 3.6. Meter reading day: Here's when to submit gas and electricity meter If you are deaf or hard of hearing, British Gas has a service that allows you to contact them through your textphone. Lines are open Monday to Friday from 8 a.m. to 6 p.m. As well as various customer service phone numbers, email addresses and postal addresses, there are even more ways to contact British Gas! How to read your gas meter and convert this reading to kilowatt hours. 100 cubic feet = 2.83 cubic metres. Help & Support - British Gas Take 3 minutes to tell us if you found what you needed on our website. Energy websites crash in meter readings rush - BBC News We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. There's a box for you to enter your new reading - if you have a day and night rate, there are separate boxes to enter them both. Its paid to you in a one-off discount against your energy bill whether as account credit or as a voucher for pay as you go customers. Cookies used for marketing and advertising purposes. Natural gas is one of the safest fuel sources. We're therefore encouraging our readers to take a meter reading today (if you haven't done so already). So for example, if your billing period ends on the 15th, and we get your reading on the 12th, well know exactly how much energy you used for most of the month.
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