You may start as a Technical Specialist troubleshooting mobile products, or become a Genius whose work includes more specialized repairs. As a Genius, youll be certified to perform Mac and mobile device hardware repairs, and youll provide other hands-on technical support. para nos informar sobre o problema. Product knowledge: Specialists need to have a thorough understanding of the products they sell. If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. You should also manage security functions and oversee the configuring of computer parts. You may start as a Technical Specialist troubleshooting mobile products, or become a Genius whose work includes more specialized repairs. . an. Apple technicians often work on their own to diagnose and repair devices, so they need to be able to work independently to complete their work. When Jeronimo first interviewed with us, he realized that personality was even more important for this role than a tech-heavy resume. Si continas recibiendo este mensaje, infrmanos del problema Giving back is an important part of the Apple community. message, contactez-nous l'adresse Technical Specialist hourly salaries in the United States at Apple - Indeed The need for more technical talent is a trend that is being driven by the increasing complexity of technology. This requires a lot of testing and coordination between different teams within Apple. Technical Specialist Job Description | Velvet Jobs They may also be responsible for providing support to Apple Authorized Service Providers. message, please email Nafisah, Apple Store ManagerSanta Monica, U.S. At [CompanyX], we rely on our Apple Specialist to be the expert on all things Apple from hardware to software to accessories. Theres the general support we all get to help us develop our careers, but the leaders here also work with your specific interests and talents. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. He also considers it a bonus that, while hes teaching others, he picks up new bits of knowledge along the way. Apple Technical Specialist - Part-Time Job in Tigard, OR at Apple When a customer needs assistance, you quickly assess their situation. Either way, you'll combine your passion for technology with your own personal touch to help reconnect our customers with the Apple experiences they love. Ability to assess customers support needs when they arrive, then provide solutions or refer them to other team members, Flexibility to regularly rotate through different technical specialities and skill sets, Ability to thrive on change as products evolve. Thats what led me to become an Apple At Home Advisor. Your communication skills can help you to convey information effectively and build strong relationships with others. Disculpa Youll help them bring their interests and imagination to life with Apple products and services. Apple technical specialists can capitalize on this trend by becoming experts in security technologies such as firewalls and antivirus software. Support and Service - Careers at Apple per informarci del problema. To view your favorites, sign in with your Apple ID. This training is usually part of the onboarding process and may last for a few weeks. Technical Specialists may be required to travel to customer sites. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Discover how you can make an impact: See our areas of work, worldwide locations, and opportunities for students. Having joined several of Apples Diversity Network Associations, shes cultivated relationships with other managers around the world and applied what shes learned to her work. Technology specialists provide support services for technological systems, programs, and networks. When a customer needs assistance, you quickly assess their situation. Apple products are often complex and require a variety of skills to troubleshoot, repair and maintain them. Well match your donations and contribute US$25 for every hour you volunteer. JP, Instructional DesignerCupertino, U.S. Apple is an equal opportunity employer that is committed to inclusion and diversity. ein Mensch und keine Maschine sind. Learn more about your EEO rights as an applicant (Opens in a new window) . enva un correo electrnico a Copyright 2023 Apple Inc. All rights reserved. We offer the support youll need to thrive in whichever path you choosehere. Some technical specialists may also work as freelance contractors, charging an hourly rate for their services. Some roles focus on repairs and technical issues, so if you have a talent for hands-on problem solving, youll address customers needs by reconnecting them with the Apple experience they love. As Apple specialists, you have the opportunity to play a key role in helping your company achieve its diversity goals. Learn more (Opens in a new window) . They stay apprised of marketplace trends to ensure the product has a competitive position. You maintain composure and customer focus while troubleshooting and solving issues. As businesses become more reliant on technology, the need for security professionals will continue to grow. By developing skills in areas such as cloud computing and mobile development, you can help your company stay ahead of the curve and meet the needs of a changing marketplace. Problem-solving skills: Apple technology is constantly changing, and technicians need to be able to adapt to new software and hardware. We also take affirmative action to offer employment and advancement opportunities to all applicants. We receive extensive training and coaching sessions to get us ready, and if I ever encounter a customers question I cant solve alone, I can always call on a coworker for help. Si continas recibiendo este mensaje, infrmanos del problema To view your favorites, sign in with your Apple ID. Learn more about what it takes to succeed as a specialist, the skills you'll need to become one, and what you can expect on the job. Learn more about the E-Verify program (Opens in a new window) . The need for more technical skills is a trend that is being driven by the increasing complexity of technology.
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